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Priceless Car Rental has 1 locations, listed below.

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    Customer ReviewsforPriceless Car Rental

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    33 Customer Reviews

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    • Review from Glen S

      1 star

      04/16/2024

      The entire experience was a come-on and ripoff. When I booked the car I thought I was getting a very good deal and didn't mind pre-paying for the rental. However, when I showed up to get the car, they kept adding on horribly expensive options that I didn't need or want, and I had one option only - "take it or leave it." They attempted to add full insurance, and I had to jump through hoops with my insurance company to avoid an incredible upcharge. As it was, they still snuck in charges I wasn't expecting. The total cost wound up being four times what I originally signed up for. This place is a scam. Avoid it at all costs.
    • Review from Gary M

      1 star

      03/31/2024

      Reserved and rented a car at the *** airport. Lousy service. They dont tell you up front they dont accept many insurances. This caused the agreed price to skyrocket. Very unhelpful. Dont rent from Priceless!
    • Review from James D

      1 star

      01/30/2024

      TERRIBLE company. ZERO star All kinds of hidden fees for insurance.Was on hold for 57 minutes before someone answered a call.
    • Review from Annette M

      1 star

      01/10/2024

      0 stars if I could Booked with a no refund clause via ******. When I read all the bad reviews online, I called them ahead of time to make sure I don't have the same bad experience. I was told to bring my car insurance policy to show that I had full coverage, then I wouldn't get charged anything extra for insurance. So, I did. Even brought a note from *******, stating that they cover rental cars. The rude person at the ***** location, where we were supposed to pick up our car, said that they weren't accepting Mercury. Like what?! Apparently, this was disclosed when I booked the car. But none of the paperwork that was emailed to me stated anything about exclusions of car insurances. We also would have paid with ***************** which also fully covers rental cars. This is a SCAM. We are talking about $45/day for insurance! Pickup at the airport, also didn't happen. ******** never answered the phone, when I called after landing. We ended up taking an Uber to their location. There was only one person at that rental, and he couldn't care less. We ended up taking another Uber back to the airport to rent a car with Budget. Million times better service! Don't rent from Priceless!
    • Review from Jake O

      1 star

      12/18/2023

      I should have heeded the warnings of all the other reviews. This place is A SCAM!!!! I reserved a rental car through Kayak, before cancelling my reservation at a later date. I called Priceless directly to cancel, they told me they were able to cancel with no charges, great! Except for the fact that they still charged me, & when I call to discuss the charge they are lying saying that their system shows that they did not charge me, when my credit card is explicitly saying they did. The representatives are dismissive & untruthful. I was given a "manager's email" to help process my refund but I have not heard back. I do not think I will be getting any refund from them, after not receiving any form of service or product from them this is blatantly theft.
    • Review from Kierra P

      1 star

      12/14/2023

      these people are SCAMMERS. They are lying about issuing a refund from almost a month ago when they was never a refund posted and they only proof they have for a refund is literally a receipt for how much I paid. I call constantly and get hung up on and no one will give me back my money. They keep acting like that website isnt associated with them when it is, corporate redirected me right back to their location in ***********. I cannot believe I have to go through all of this from what I assume was a reputable company from a purchase I made and cancelled in NOVEMBER.
    • Review from Sarah B

      1 star

      11/29/2023

      Horrible!!!! I rented a car in aug for our Nov trip. Got to the airport and priceless told me their systems were down and I couldnt get my car. I had to then rent a vehicle on the spot which was 3x more than what I initially booked!!! Fraud never would I ever rent from them again. I travel a lot for work and rent cars. I will spread the wood to everyone to stay away!!!!!

      Priceless Car Rental Response

      12/01/2023

      We Regret the inconvenience and would work with you to resolve. We thank you for your patience please reach out to me directly so we can Thank you. **********
    • Review from Ted W

      1 star

      11/24/2023

      The absolute worst! I arrived at *** at the appointed time for my pre-paid rental, waited for the shuttle bus for 20 minutes, repeatedly calling the location but getting no answer. We took a taxi to the facility, only to find that it was closed (4 hours before the posted closing time). I couldn't get another rental car on Thanksgiving weekend, so called the facility the next morning, only to be told that they cancelled my reservation (no explanation) and that I had to call to get a refund. I then spent 30 minutes on the phone getting the run-around before being told a refund will be issued. We'll see ...

      Priceless Car Rental Response

      12/01/2023

      This review is not for *********** **. We regret the service you receive. WE will appreciate if you can contact the right location. GoodLuck AL
    • Review from Idania M

      1 star

      11/23/2023

      Dont rent your car here. They charged me thru Expedia and when I went to rent the car found some excuse to not release the vehicle to me and they will contest the refund and steal your money. This car company is a total scam and you guys should be ashamed of yourselves for being thieves you made me pay for a car I did not even use. Dont use Expedia anymore or any of those sites they will NOT protect you against these criminals

      Priceless Car Rental Response

      12/01/2023

      We regret the experience. Please reach out to me directly so I can assist in getting the refund approved.
    • Review from frank l

      1 star

      11/18/2023

      Priceless in ******** ** has a web site, But no matter what Date you need a car , they say no cars available , why !

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