ComplaintsforReal Property Management Long Beach
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Complaint Details
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Initial Complaint
06/12/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I was a resident in their Long Beach property for almost 5 years, from September 1, 2016, to May 10, 2021. When I moved out, after giving you 30 days' written notice, I left the apartment cleaner than it was when I moved in. I was also paid up in my rent and I gave you my new address. Under California Civil Code 1950.5, you had 21 days after I vacated the apartment to return my security deposit. I did not receive my deposit back on May 31, 2021. Instead, I received a letter charging me $******* on June 6, 2021 that was mailed on June 1, 2021 as indicated on USPS records. As of today, I have not received my $***** security deposit and I was charged additional $770.40.Business response
07/28/2021
Business Response /* (1000, 8, 2021/07/13) */ We are negotiating security deposit return amount with tenant currently. We have made an offer and are awaiting response.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.