ComplaintsforAudio Masters
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Complaint Details
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Initial Complaint
08/07/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
They are charging me for equipment that I have returned. It is a car stereo that I was charged for. I returned it the next day and bought a different on with cash. I have the receipt for the new stereo I purchased. The store Audio masters is still charging me for the equipment I returned. The receipt in the photo is the 100$ cash I paid them for the new deck. They use a leasing program called . Acura is the company that Audio masters used to hold my 700$ balance. There is a charge for 400$ window tint, which was never performed and there is no receipt for. There is the other charge of 300$ for the stereo which I returned. . I have reached out to Acima, who is holding the balance. Acura cannot cancel the lease without permission from Audio Masters. On top of all of this, the new stereo they sold me for 100$ is used. The store Audio Masters Misrepresented the merchandise by stating it is new. The stereo has scratches all over it and is obviously used. audio Masters needs to cancel my bil
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.