ComplaintsforRenovation Roofing
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Complaint Details
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Initial Complaint
04/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 03/18/2021, I hire Ronnovation Roofing to repair a leak that I had on the Master 2nd floor. According to *** ****** (retired owner), the job was completed by 2 men for 4 hours applying double 40 underlayments to the existing leak which claims to last upwards of 40 years. The Job came with a 1-year warranty since it had not rained I was unable to tell if the repair was fixed properly. When it finally had heavy rain, I noticed that the same leak was still there, so I contacted Renovation Roofing since the job was within the 1-year warranty and they have failed to come out and properly fix the repair. The leak in which I paid a total of 680.00 has not been fixed and Renovation roofing refuses to come out and properly fix what they were hired to do so. A Notice of Intent to Sue was sent by certified mail and Ray Mosley responded to the notice but also claim that sold the company on 05/21. I am requesting a full refund since the Job was not done properly.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.