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ComplaintsforXiaoyan Sun
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Complaint Details
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Initial Complaint
08/05/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
(******) Sun/Landscape Architect **. **** Landscaping ********************* did landscape work at my house ***************************************** The work was deficient as follows: Ground was never properly graded for drainage and weep screed. Soil was not compacted enough before laying pavers, As a result the paver are uneven and can cause tripping Soil mix is just dumped on the drip system Thus clogging the pipes. The plant are not Irrigated enough. In spite of repeated request contractor has fixed the deficiencies. As a senior citizen she has caused us much mental stress and pain. We are scared of using our yard for fear of falling with uneven pavers.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.