Business ProfileforTotal Dermatology

1/12/23 Appt was booked for 1/16/23 with Total Dermatology specifically for a treatment prescribed by my Dermatologist for a product only offered at this location an hour and half from my home. Product Name: Dermamalan 1/16/23 At the time of appt Total Dermatology has me scheduled for a same day consult with the treatment to follow. At the consult the business manager ****** made alleged claims that an active ingredient would cause me an allergic reaction based on my answers to medical questions. Yet my medical history was known to my dermatologist who prescribed Dermamalan as a solution.The business manager then suggested I take on another alternative without any proof that the product would work on *************** skin and failed to provide examples of proof of work.Additionally this office faked reaching out to the rep for this product to confirm an allergic reaction to the product.The alternative treatment a VI Peel was applied and the nurse admitted they had never used the product in the area of the body it was being used for.The alternative product never worked, left me with peeling skin weeks after the peel process was completed I still have very dry skin in the nose creases where this product was used and the office never actually called to follow up if Dermamalan was a safe product to use which further proves the office lord about precautions using the product.Further online reviews about this establishment support the claim that this business focuses lesser on viable patient solutions and are focused on cash grab tactics to keep their business afloat. Feigning medical liability based on allergies that could have been provides ahead of the visit when many patients drive from locations out of the local city is not in alignment with a company that holds integrity with how they run their business.Please see the desired resolution to this claim.Ursulline