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Find a Location

Alleviate Financial Solutions LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforAlleviate Financial Solutions LLC

    Debt Relief Services
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.78/5stars

    Average of 1,334 Customer Reviews

    Customer Complaints

    119 complaints closed in last 3 years

    56 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/10/2019

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers unsettled debt services.

    Business Details

    This is a multi-location business.

    Find a Location

    Alleviate Financial Solutions LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1 Park Plz Ste 600 PMB 519, Irvine, CA 92614-5987
      BBB File Opened:
      5/28/2019
      Years in Business:
      6
      Business Started:
      2/2/2018
      Business Incorporated:
      2/2/2018
      Accredited Since:
      6/10/2019
      Type of Entity:
      Limited Liability Company (LLC)
      Related Businesses
      Business Management
      • Mr. Michael F Barsoum, President
      • Mr. Kosh Akbar, Senior Director of Operations
      • Ms. Valerie S Avila, Consumer Experience Coordinator
      Contact Information

      Principal

      • Mr. Michael F Barsoum, President

      Customer Contact

      • Mr. Michael F Barsoum, President
      • Mr. Kosh Akbar, Senior Director of Operations
      • Ms. Valerie S Avila, Consumer Experience Coordinator
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      119 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1,334 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Robert C

      1 star

      09/16/2024

      I'm extremely concerned with how they approached me. First they said that any day now my cards would be shut down. They also never told me to STOP making credit card payments. Which in turn will put my credit cards into delinquency and an even higher debt amount BEFORE settling. This is important to know and not even in their welcome package does it state this. My cards are in fantastic standing and they want me to put them into horrible standing before they settle. They said their average settlements roughly 55%. Well 55% of 10k debt is much different than 55% of 15,000 due to delinquency and non payment with interest rates incurring. The gentlemen who "sold" me into the program put fear into me that my accounts would be closed literally the next day if i did not join this program, this is not true. This is so far from the truth and is EXTREMELY predatory. Why is this not true? They cant settle unless i go delinquent. I cant go delinquent if I don't miss payments. If i don't miss payments they wont close my accounts. I have 0 missed payments, good standing accounts, simply an 88% usage rate. When I called the company the lady gave me literally pre written statement as if the information she gave me clarified my concern. She could not tell why i was never told to stop making credit card payments. She just said "stop making payments, take your In Good Standing accounts and let them all go delinquent", so they can start negotiating. She would not nor could not send me a transcript of the phone call. The gentlemen who sold me into this stated he was getting commission off of my enrollment. If I were to cancel now and stop I have lost a total of 200$. I will update this review in 6 months while I continue to make payments to both my cards and them to see if what they said is true or not.

      Alleviate Financial Solutions LLC Response

      09/17/2024

      ******,

      Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience this may have caused and truly appreciate you bringing these concerns to our attention.

      Your feedback is very important to us, and we will conduct a thorough internal review to ensure clarity in our processes, as transparency is one of our top priorities. We regret any confusion or frustration you may have experienced. 

      While our welcome packet includes information about our program, we fully understand that navigating new financial arrangements can be challenging. We will contact you soon to address this matter and any additional concerns you may have.

      We are grateful for the opportunity to address this and are committed to ensuring your satisfaction. We look forward to speaking with you soon. 

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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