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Find a Location

unWired Broadband, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • unWired Broadband, Inc.

      215 W Fallbrook Ave Ste 203 Fresno, CA 93711-5880

      BBB Accredited Business
    • unWired Broadband, Inc.

      1997 E Tulare Ave Tulare, CA 93274-3217

      BBB Accredited Business

    Business ProfileforunWired Broadband, Inc.

    Microwave Communications
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/17/2000

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    unWired Broadband, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • unWired Broadband, Inc.

        215 W Fallbrook Ave Ste 203 Fresno, CA 93711-5880

        BBB Accredited Business
      • unWired Broadband, Inc.

        1997 E Tulare Ave Tulare, CA 93274-3217

        BBB Accredited Business
      Location of This Business
      215 W Fallbrook Ave Ste 203, Fresno, CA 93711-5880
      BBB File Opened:
      10/11/2000
      Years in Business:
      20
      Business Started:
      6/3/2003
      Business Incorporated:
      6/2/2003
      Accredited Since:
      10/17/2000
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 1094081 for this business, issued by Contractors State License Board. The expiration date of this license is 7/31/2024.

      These agencies may include:

      Contractors State License Board

      9821 Business Park Dr

      Sacramento CA 95827

      (800) 321-2752

      http://www.cslb.ca.gov

      Type of Entity:
      Corporation
      Business Management
      • Mr. Pete Sorensen, President
      • Ms. Anna Gonzalez
      • Ms. Cherish Stockdale
      Contact Information

      Principal

      • Mr. Pete Sorensen, President

      Customer Contact

      • Ms. Cherish Stockdale
      Additional Contact Information

      Fax Numbers

      • (559) 261-4445
        Primary Fax
      • (559) 687-1592
        Other Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/15/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I was referred to Unwired by a friend because I am disabled and cannot afford regular cable or dish prices. Upon contacting *********************************** and getting all the information and guaranteed pricing of around $53.00-$54.00 a month I was excited to have television again. So we agreed on that amount and he was going to email me a contract stating just that. I was hesitant because it was towards the end of the month and I only received SSDI on the third of each month.So I put it off awhile but after multiple text messages and emails at random times I agreed to look at the service contract. ********************** reassured me that this was just to start the process and that my start date or payment start date would be the installation date. Again I told him I get paid once a month on the third he said no problem. Since I was referred by another customer that I had to fill the form out so they get their $50.00 gift card for referring a friend ( they never got it)So I went ahead and completed the service agreement. On or around may 15, 2023.This now started the process of scheduling installment of service. I called customer service to explain my situation and they said no problem we will send some one on the 5th of June. I agreed since I was going to have them take their payment out of my account as I do many bills. That way by the 6 th or 7 th I can go buy groceries knowing everything has been paid.Everyone agreed. I even texted and emailed to make sure we all understood my situation.However I received emails and invoices that were not what we agreed upon. They just chose random dates like the end of the month to charge my account knowing my situation Although even in their own documents it states payments are due two days after installation.The waited and because they did not honor our agreement. I am being penalized.I was without service more than with service. They claim due to non payment which is hard to believe since we had a set date. This is fraud and abuse
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Oscar V

      5 stars

      04/08/2024

      I've been with Unwired for 4yrs now. Never had any problems with the speed and never had any connectivity issues in the 4 yrs I've been with them. The packages are kinda expensive for the amount of speed they offer

      unWired Broadband, Inc. Response

      04/09/2024

      Thanks for leaving us a review & for being an unWired customer!

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