ComplaintsforThe Bay Auto
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Complaint Details
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Initial Complaint
07/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Wont exchange for a car that i dont feel safe no more.Business response
07/24/2022
All our vehicles come with a 1 month or ***** warranty on only the engine and transmission. You called us and said you had an issue and towed it in, we confirmed a cooling hose had become loose and told you there was nothing majorly wrong just a clamp that was tightened and your truck was ready but you refused to pay the down payment that was owed and the monthly payment as well with the bank. We are willing to try to find you another bank to loan you the money since you refused to pay that finance company and they forced us to repurchase the loan.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.