ComplaintsforA & J Liquor Market
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Complaint Details
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Initial Complaint
01/19/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
********************* stole money from me, sold defective products and charged extra for new one. Moldy tobacco that is expired and defective(fake)Business response
01/29/2024
******* has attempted returning tobacco products 3 times at this location. This was the 3rd attempt and she was refused. The store offered selling her another pack of Loose Leaf for half price, although the pack she was attempting to return did not appear to be same pack she purchased from this location. Furthermore, Loose Leaf does not guarantee their products. Complaints about Loose Leaf quality would need to be directed to the manufacturer. A & J Liquor Mart is a retailer of Loose Leaf, not a manufacturer.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.