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Complaint Details
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Initial Complaint
07/04/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I hired Homeguard Pest Control over 6 months ago to handle a rodent problem in my home. They set traps and put sticky things in the kitchen and pantry. Over the last 6 months someone has come over maybe 5-6 times. They were supposed to mesh the attic space and the crawlspace. I am selling my home and so the new owners had a formal inspection. The inspection revealed that the mesh that I was told had been done was not finished. I saw the areas that were not done. This is why I still have nasty rodents in the laundry room, pantry and kitchen.Business response
07/13/2021
We have resolved this with our customer and have been out to take care of the service. This complaint was filed before we received her voicemail over the weekend while we were closed. She should be able to confirm this for you. If there is any further questions, please feel free to contact me at ************. Thank you.
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Contact Information
305 Enterprise St Ste 2
Escondido, CA 92029-1240
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.