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Find a Location

Paul Davis Restoration of North County San Diego has 1 locations, listed below.

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    Business ProfileforPaul Davis Restoration of North County San Diego

    Fire and Water Damage Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 9/24/2007

    Years in Business: 40

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    PO Box 230967, Encinitas, CA 92023-0967
    BBB File Opened:
    9/14/2007
    Years in Business:
    40
    Business Started:
    9/1/1983
    Business Incorporated:
    4/1/2004
    Accredited Since:
    9/24/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Torrey Pines Carpet Cleaning
    • The Spilkin Company Inc
    Hours of Operation

    Primary

    M:
    12:00 AM - 12:00 PM
    T:
    12:00 AM - 12:00 PM
    W:
    12:00 AM - 12:00 PM
    Th:
    12:00 AM - 12:00 PM
    F:
    12:00 AM - 12:00 PM
    Sa:
    12:00 AM - 12:00 PM
    Su:
    12:00 AM - 12:00 PM
    Business Management
    • Mr. Reuben Spilkin, President
    Contact Information

    Principal

    • Mr. Reuben Spilkin, President

    Customer Contact

    • Mr. Reuben Spilkin, President
    Additional Contact Information

    Fax Numbers

    • (858) 737-5250
      Other Fax

    Email Addresses

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John L

    1 star

    04/10/2023

    I don't think I've ever had such a poor customer ********************** experience! The project mostly involving a basic kitchen cabinetry was started 9 months ago and guaranteed to be completed 5 months later but there was poor communication between the Spanish-only-speaking workers and the English-only speaking project managers, resulting in numerous avoidable delays. The project manager agreed that I could hold back an intermediate payment until delays were resolved but the owner demanded payment immediately and threatened legal action if I didn't comply. The repeatedly made rookie mistakes such as completing construction of upper cabinets without running wires for the lighting first and then state that they are installing battery-powered lighting and will charge extra if we want wired lighting. Complete "comedy of errors" and I'm being bullied into paying for sub-standard service. Very unprofessional company! Very dissatisfied with results thus far and this has been an awful experience for our family!

    Paul Davis Restoration of North County San Diego Response

    04/11/2023

    ****, we understand that it can be frustrating waiting for your house to feel like home again. Our team does everything in our power to restore peace to your home as quickly as possible without compromising craftsmanship. At your request, we were happy to push back the start date to respect your holiday season. Once the project had begun, we took additional time to estimate the out-of-pocket cost of the new cabinetry and kitchen upgrades you requested. Over our two-week negotiations with our vendors, we were able to decrease the cost of the upgrades by over $7,000. When the materials were delivered, we were unable to complete the work due to withheld payment. ************ Davis policy, once work contracts are signed, they are non-negotiable. There were no contracted lighting for the kitchen cabinets. We hope this explanation provides clarity on your restoration timeline, and we wish you all the best as you finish your renovations.

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