ComplaintsforEl Monte Nissan
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Complaint Details
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Initial Complaint
03/30/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unresolved
When my mother purchased the car on March 22nd 2022 they told us the sticker price was thirty-three thousand when the sticker price was******* I questioned it but because we had looked at so many cars I let it go they called us this week told us my mom's check bounced we had to go to the bank and get a cashier's check when I went back to the lot I went over to the same car different color and took a picture of the purchase price it's about $5,000 difference they tried to sneak in a couple of other things that I caught but they tried so many times to charge us for things they couldn't even split explain away I finally told them we were leaving and he took off $*** that he had added on when we left to go home to get the checkbook he gave a copy of the check to my mom but it was only the front of the check it was not the back where it was supposedly deposited into the bank and bouncedBusiness response
06/13/2022
Business Response /* (1000, 9, 2022/05/18) */ Ross Nissan of El Monte was sold on 6/9/2021 to El Monte Nissan. Please forward complaint to El Monte Nissan. Consumer Response /* (3000, 11, 2022/05/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) from what I can tell by my computer it states I need to send it to Elmonte Nissan do I need to start over or just change the name
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.