ComplaintsforShodhan Dentistry
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Complaint Details
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Initial Complaint
08/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I returned to California and went to my old dentist and made an appointment no issues just customer service was poor, I didn't complain just received treatment, I was told that they could do a certain treatment (deep cleaning) because it was busy, but I was waiting for at least 35mims after my appointment to be seen and worked on. The doctor understood and gave me my cleaning and fillings for that day, I needed two teeth to been worked on but only got one side done because I was told by the doctor that they only numb one side daily, so I made an appointment for 08/18/2022 and as the appointment is coming I get a letter in the mail that I will be sent to another doctor. The letter states " I am withdrawing from further professional services as your dentist and that you have t secure a service from another doctor", I will be available to attend to your emergency dental needs for the next 30 days". I returned today 08/15/2022 due to a tooth being open from his work being on on 08/04/2022. This is the reason I made an appointment to fix my tooth before it broke or is open for infection. I was denied any help within the 30 days I was told.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.