ComplaintsforAyres Hotels of Southern California
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Complaint Details
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Initial Complaint
10/31/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Tonight/morning I walked in to the Ayres Hotel I asked the Clerk if by any chance I was able to use the facilities to charge my phone due to an unfortunate situation that happened previously that led me to Ayres Hotel on ***************.Let Me add that my phone was at 1% so I knew that I definitely needed to charge my phone in order to get a ride home and thats pretty much all I wanted was just to get a ride home.The very shocking Response that I Quick Received by the clerk at the Ayres Hotel on ***************. whos name is *** was very shocking.Unfortunately I was Unable to even explain before I was interrupted and unable to ask pretty much anything when she told me She couldnt help me, said I had leave before she calls the cops.Very disgusted obviously hurt. Im hoping by the ***** of God that Someone In charge can actually take a A look at the surveillance videos That occurred last night. I Would hate. For anyone in this community or anyone For that matter to be treated this way. I believe management would review this situation and do the right thing. Thank you for your time.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.