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Find a Location

American Auto Club has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAmerican Auto Club

    Auto Warranty Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.32/5stars

    Average of 41 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/30/2021

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Warranty Services

    Business Details

    Location of This Business
    400 Ramona Ave Ste 116, Corona, CA 92879-1454
    BBB File Opened:
    3/10/2021
    Years in Business:
    4
    Business Started:
    8/8/2019
    Business Incorporated:
    8/8/2019
    Accredited Since:
    12/30/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of W603343 for this business, issued by Attorney General - Florida. The expiration date of this license is 1/31/2026.

    These agencies may include:

    Attorney General - Florida

    110 S.E. 6th Street 10th Floor

    Fort Lauderdale FL 33301

    (866) 966-7226

    http://myfloridalegal.com/

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Trinity Protection, LLC
    • Vehicle Repair Services
    Related Businesses
    • Mr. James L. Harrold Jr., the Managing Member of American Auto Club, is also the Managing Member of American Home Club. You may view the BBB report for American Home Club by clicking here.
    Business Management
    • Mr. James L Harold Jr., Managing Member
    • Mrs. Tremayne Harrold, Managing Member
    Contact Information

    Principal

    • Mr. James L Harold Jr., Managing Member

    Customer Contact

    • Mr. James L Harold Jr., Managing Member
    Additional Contact Information

    Email Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Our car is at ************** waiting for repairs to Timing chain, valve cover gasket. Ox sensor AC leak. The company is stalling on authorizing the repairs. they are making us jump through hoops. they keep asking for records. dating back to 2007. we had to pay $44 for CarFax logs i have called only to be put on hold for hours then they transferred to another then hold. We leave messages and Email but don't get answers. this has gone on to long. We need our car. all they have to do is call the dealership and approve the claim.
    Read More

    Customer Reviews

    41 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Leontine T.

    5 stars

    04/24/2024

    I am very pleased with the way they responded to my needs. They answered my questions and made sure I understood what they were offering me. There priority is to make sure the customer is satisfied and I recommend them highly!

    Local BBB

    BBB Serving Central California & Inland Empire Counties

    BBB Reports On

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