ComplaintsforVipih
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/11/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered fuel pump for my motorcycle.USPS Tracking number says waiting for part to arrive to ship to me. It has never arrivedInitial Complaint
04/01/2024
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I ordered the part on Friday hoping to get it by Monday it was for my 2000 ***** cbr929 I contacted them three times now and have gotten no response I'm assuming this Is a scam and there trying to take my money they got my address wrong but it's correct so somethings wrong there numbers don't work and instantly hang up on you they won't reply to you on email neither just a huge scamBusiness response
04/23/2024
We are puzzled about this complaint. We have already contacted the buyer after receiving the goods. And will give buyers a full refund on April 6. We ask the bbb team to restate this complaint. thank you ************************Initial Complaint
03/14/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I order a grill but never got it . Tracking number provided was a fake. I asked for my money back the dont respond.Initial Complaint
02/08/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Ordered a grill for our ****** tacoma.it did not fit.asked for a small to return for a refund..nothing..called and emailed for a week now and nothing .ridiculousInitial Complaint
01/25/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I never got my order,and get no answer when I call or email.ive been trying to contact them,with no avail..no tracking updates,and the updates I did get show the package moving around the same city over and over.which I'm sure is just a show they put on to steal from people and make then think they getting something when in reality there not..cus obviously I haven't got my package and it's over due..thanks in advance.Initial Complaint
06/24/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Ordered a valve body for a 08 Infiniti g35 on the 8th of this month. Got the part put on and it doesn’t work at all. Contacted them about a refund they asked for the order number. I gave it to them and never heard from them again.Initial Complaint
06/07/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
June 2023 Purchased a fender grill and the parts were broken. Tried to contact them and I get no response. I need my money back. This is a sham company. When you try to contact them it goes nowhere. They list a contact number that is in Florida and then have another number where the country code is in China. Then they have a wharehouse in Chino, CA. DO NOT BUY from this company.Initial Complaint
01/11/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The right side air suspension was defected I called and emailed no responseInitial Complaint
12/22/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order for a GA-800 tuned loop antenna. They promised 3 day delivery. It's been a week now with no shipment notification. They do not answer their listed contact number ###-###-####, and the number listed for them on this BBB site is always busy. My order number is *******. As it is impossible to reach them and they don't meet their shipment commitments I want a full refund for my purchase.Initial Complaint
10/18/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
on 10/10/2022 ordered a air compressor pressure control switch manifold regulator fitting.The cost was $50.88. I paid with my credit card.The order # was *******. I never received the part. I tried calling the phone #* *** *** ***** no one answers. I just want my money back. the tracking # is **************************. NO RESPONCE from that. Thank you.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
19 total complaints in the last 3 years.
7 complaints closed in the last 12 months.