ComplaintsforZero Energy Contracting, Inc.
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Complaint Details
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Initial Complaint
01/25/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Solar panels on 8/9/17 total ****** still financing 20,000!I have a warranty and have no way of getting my panels fixed. The company went out of buisness, but when I looked up the company it is listed under a new name (Energysage). How can this be and how can I still receive my warranty?Thank youInitial Complaint
05/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In September 2017 we met with****** ************** from Sales at Renovate America Zero Energy. His presentation included removal of our original shake roof and the overlaid metal roof and replacement with *******ool Roof Prescriptive in Brownwood. Also included would be ducts, asbestos removal, insulation, solar and inverters for $*********. Financing was done through ************ Finance ************************* At the end of April 2022 when our air conditioning unit was being checked by *****************, the technician found there is a hole in the roof! I was told there is a 20 year warranty, and it lasted only 4 years! The ***************** technician took a picture of the hole and emailed it to me. I tried contacting the phone numbers listed for Zero Energy and haven't been able to reach anyone. We were hoping to get someone to come out and repair the roof, but now we don't know what to do.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.