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ComplaintsforJ & N Realty Inc
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My garage door clicker has been broken for sometimes and my HOA has failed to help me with it. I am currently trapped in my garage and this is affecting my life and career very negatively. I have called twice yesterday and twice this morning and no one has helped me. I emailed them several times and no one has helped me. On another note, on zillow their HOA fees are advertised as $270 per month but I did not find out until I moved in that is actually $324 per month.Initial Complaint
08/09/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
We pay HOA fees to hire this management company which completely ignores our emails. I have a chain of a dozen emails with direct simple questions which have been ignored.Initial Complaint
10/06/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I would like the realty management company of the townhome complex I live in and own a unit in to address some serious safety issues at the complex. -There is a serious mosquito infestation in the drains below the driveway due to having stagnant water. LA County Vector Control has looked at it, tested the water and provided reports to J & N Realty requesting simple screens be put in place. I also contacted J & N Realty 6 times over the past 6 weeks about this issue. I have included the email correspondence below. I am 8 months pregnant and am constantly being bit by mosquitoes when I leave my house. This is a serious health and safety issue, which is not being addressed. They have responded with lies, there has been no screens installed and it has been 6 weeks now. -There is also a ledge along a walkway that drops 20 feet. The wood has rotted away and it is now open. I have seen children playing here multiple times and it is very dangerous. I would like them to fix this.
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Contact Information
Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.