Real Estate
Rently.com
About
About This Business
Years in Business: 14
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB of the Tri-Counties
- BBB File Opened:
- 9/7/2017
- Business Started:
- 8/1/2011
- Business Started Locally:
- 8/1/2010
- Business Incorporated:
- 7/20/2011
- Type of Entity:
- Corporation
- Alternate Names:
- Consumer 2.0
- Business Management:
- Mr. Andre Sanchez, Vice President of Operations
- Rodney Sohngen, Director of Operations
- Number of Employees:
- 533
Additional Contact Information
- Principal Contacts
- Rodney Sohngen, Director of Operations
- Customer Contacts
- Rodney Sohngen, Director of Operations
- Additional Email Addresses
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
- Check
- Credit Card
- Debit Card
- American Express
- Discover
- MasterCard
- Visa
- Refund and Exchange Policy
- All returns must be approved within 14 calendar days of order receipt. Please ensure that the item(s) you are returning are in the original packaging with all the cords, adapters, and documentation that were included when you received it. Only items purchased from Rently directly are subject to return.
RETURN PROCESS and REQUIRED APPROVAL
All returns require pre-authorization. To initiate a return, please contact your assigned Client Success/Support Manager, call our support line at (888) 340-6340, or email us at [email protected]. Please be ready to provide the original Sales Order number (required for all returns). Return authorizations may be subject to senior management approval depending on order value.
Once returns are approved RENTLY will provide shipping labels via FedEx Ground.
RETURN EXCEPTIONS
The following items are non-returnable. Refunds or credits will not be issued for any:
– Special Ordered products
– Customized products
– Damaged &/or abused products
REFUNDS or CREDITS
Refunds or credits are subject to:
– 15% restock fee
– Original Shipping & Handling fees will not be refunded
– Return Shipping Fees will be deducted prior to refund/credit
After we receive your returned order and have inspected its condition, we will process your refund or credit accordingly. Please ensure that the item(s) you are returning are repackaged with all the cords, adapters, and documentation that were included when you received it. Please allow at least 30 days from the date the return is received to issue a refund or credit back to your account.
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