ComplaintsforMIKO Plastic Surgery
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Complaint Details
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Initial Complaint
05/18/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
They took money out of my account and refuse to return the money. This company is a fraud and need to be stop. I will also file a police report against this company for fraud and sexual misconduct by an employee.Initial Complaint
05/01/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
I had a phone virtual consultation over a zoom call with Mr. **** Finance coordinator named ******* on 4/1/2021 that the office charged my credit card $150.00. On the virtual consultation ******* informed me that my arm lift surgery would be $******** dollars. I was told in order to see Dr. **** for my initial visit with him in-person, that I had to $*******. The office had my credit card information already (from the virtual consultation fee)and processed the payment at their own well. When I arrived to my appointment in Beverly Hills CA office on 04/15/2021 I NEVER seen the doctor himself for a visit as told. I first had to see ******* in her office, where she went over the paper work I had just singed while waiting in their waiting area and THATS when she asked for the remanding of the surgery cost of over ****** dollars. AT THAT TIME I wasn't doing the surgery and requested my $***** refund. When I spoke with ******* the day of my in-person visit she stated I would get a refund.Business response
06/30/2021
Business Response /* (1000, 5, 2021/05/07) */ Contact Name and Title: ********, Exec Asst to Dr Contact Phone: XXXXXXXXXX Contact Email: ******@mikoplasticsurgery.com The $***** dollar surgery deposit is a non-refundable deposit, however, out of courtesy we will be processing a refund to the patient's credit card. We have reached out to the patient to please provide their CC number in order for the credit to be run. At this time the patient has not returned our call.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.