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Find a Location

Mnet Financial LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMnet Financial LLC

    Collections Agencies
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/7/2020

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers medical collection agency services.

    Business Details

    Headquarters
    95 Argonaut Ste 200, Aliso Viejo, CA 92656-4147
    BBB File Opened:
    10/23/2013
    Years in Business:
    19
    Business Started:
    3/24/2005
    Business Incorporated:
    12/17/2020
    Accredited Since:
    7/7/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Mnet Financial
    Business Management
    • Ms. Stacey Vink, Director of Compliance and QA
    Contact Information

    Customer Contact

    • Ms. Stacey Vink, Director of Compliance and QA
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/28/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    9/8/2023 - 9/30/2023 I ATTEMPTED TO RECIEVE MEDICAL CARE AND THE BUSINESS EXCEPTED MY INSURANCE THEN TOLD ME THEY PUT THE WRONG INSURANCE IN BY ACCIDENT THEN TOLD ME THEY DO NOT EXCEPT MY INSURANCE THEY THEN TOLD ME THAT THEY WILL FIX THE *** AND THAT I WILL NOT BE RESPONSIBLE FOR IT OR ANY *** THEY ALSO STATED THEY WILL NOTE THE ACCOUNT SO THAT I WILL NOT BE CHARGED ANYTHING IT WAS ALSO ON A RECORDED LINE.THEY NOW HAVE FALSELY REPORTED TO CREDITERS THAT I OWE $220.0
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Anne J

    1 star

    09/30/2023

    After many calls from MNET, I spoke with ******, who was very friendly, and a pleasure to work withUNTIL I ARRANGED TO MAKE BIWEEKLY PAYMENT ~ MNET would debit my husbands acct on his paydays. Im certain she and I were on the same page, as arrangement was repeated several times! Two days later, my husbands acct was debited TWO TIMES, labeled LEGAL ORDER and was more than FOUR TIMES THE AMOUNT WE AGREED UPON PLUS, it was NOT THE *** THAT WAS AGREED UPON - IT WAS A WEEK EARLY, bringing his bank account to: ZERO FUNDS!!! As if THAT wasnt enough, THEY PUT A BALANCE HOLD on his account, in essence FREEZING HIS BANK ACCOUNT!!! BAD BUSINESS PRACTICE!!! MNET representative LIED TO ME WHEN AGREEING TO THESE TERMS!!! Whatever you do: DO NOT GIVE THEM YOU ACCT INFORMATION! They are dishonest and NOT TRUSTWORTHY! When I go to their website to create an account, giving us access to online payment system: I am forced to agree to their Terms of ServiceTHANKFULLY, i read the document, which says you agree MNET is allowed to make a one time payment from your acctWhich sounds to me, they are not bound to our agreed payment plan!!! AVOID THIS COMPANY IF AT ALL POSSIBLE!!!

    Mnet Financial LLC Response

    10/23/2023

    We reviewed the recorded call that occurred on 9/28/23 and ************** established a $50.00/month bi-weekly payment arrangement beginning Friday 10/6/23. However, the first payment declined so no further payments have been drafted. The next scheduled payment is on 10/25/23 as the consumer elected bi-weekly drafts.We do not have a document or letter titled "legal order".

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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