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Complaint Details
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Initial Complaint
10/18/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
I purchased an extended warranty for my 2018 Jeep grand Cherokee tires and they told me that I can use the warranty around the United states and now I need my tires replaced and they are refusing to assist because the particular dealership would not give them their w9 ID. Therefore they want me to pay again then they'll reimburse after they receive my 2nd payment. I paid $1800 for the additional coverages for the warranty up front. They would not escalate my calls to a supervisor after I requested multiple times and they just keep placing me on a skeleton line to wait. I need a full refund since I'm unable to get services that I paid for.Business response
10/19/2021
This is not AIS Industries. We are a metal fabrication facility, we do not sell tires.Customer response
11/23/2021
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Contact Information
4300 S Station Master Dr
Tucson, AZ 85714-3293
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.