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Complaint Details
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Initial Complaint
06/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My son Emilio Avila signed up and took a unarmed security guard class om 5/31/23 We paid 60 dollars for the class and the application was returned by ARIZONA DEPT OF PUBLIC SAFETY stating that diamondback had a expired license.therefore his application was rejectedBusiness response
07/24/2023
Mrs. Avila,
Apologies on the confusion surrounding your sons unarmed guard training. Arizona DPS allows certified instructors to teach unarmed and armed courses without being the certifying agency registered with DPS. You are correct that our registered agency license lapsed and frankly was a missed notification to renew with DPS on our part, however the training verification is still valid and may be used to obtain an unarmed guard card if a hiring agency will sign off on the training. Did you attempt to contact us or have your son contact us regarding this issue?
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Contact Information
7030 E Broadway Blvd
Tucson, AZ 85710-2805
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1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.