ComplaintsforStuart-Lippman and Associates, Inc.

• Initial Complaint

  06/20/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Stuart Lippman & Associate Account# 4723662 I am filing this complaint to formally request the removal of a collection account from my credit report, which has been placed by Stuart Lippman & Associate. The basis of my complaint is that Stuart Lippman & Associate is not licensed and bonded to collect debts in the state of Georgia, where I reside. According to Georgia state law, debt collectors must be properly licensed and bonded to engage in debt collection activities. Stuart Lippman & Associate has failed to meet this requirement. As such, any attempt by them to collect a debt from me is unlawful and in violation of state regulations. I did not authorize Stuart Lippman & Associate to use my personal information for debt collection purposes. Their lack of proper licensing and bonding further compounds the illegality of their actions. Moreover, their failure to respond to my cease and desist letter underscores their disregard for consumer rights and legal obligations. I am requesting the immediate removal of this collection account from my credit report as it is inaccurate and unlawfully reported. This action has caused significant harm to my creditworthiness and financial standing, impacting my ability to secure favorable credit terms and financial opportunities. I have made every effort to resolve this matter amicably by notifying Stuart Lippman & Associate of their legal deficiencies and demanding compliance with state laws. Their continued non-compliance and lack of response necessitate formal action to protect my rights as a consumer.

  Business response

  06/26/2024

  Thank you for the opportunity to respond to the complaint received from Ms. George. The attached documents show that Ms. George agreed to and signed the Non-Cancelable Equipment Lease for Aura Bella Studio LLC. At this time, the balance is due and owing to our client Advantage Leasing. 
  
  The attached Cease and Desist and Dispute letter dated 5/20/2024 was received in SLA's office on 5/21/2024 via email and forwarded to SLA's Compliance Officer. The file was noted with the information request and all phone numbers were removed. Our last communication with Ms. George prior to her cease and desist was 4/5/2024, an email was sent requesting that she contact our office to discuss the outstanding balance and on 5/21/2024 SLA received an incoming call from Ms. George. Proof of the Outstanding Debt was mailed to Ms. George on 5/22/2024. SLA has not attempted to contact Ms. George since proof of the debt was mailed. 
  
  SLA is not required to be licensed in the state of Georgia, nor are they required to be bonded. I have attached a copy of Georgia Corporations Division showing that SLA is an Active / In Compliance business registered with the Secretary of State. 

• Initial Complaint

  04/16/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  THEY SENT ME A COLLECTION LETTER (NEVER RCVD ORIGINIAL FROM ACTUAL GEICO) AND ITS THE WRONG PERSON, IVE NEVER OWNED A VW AND NEVER BEEN TO LANCASTER I KEEP GETTING HARRASSED AND IVE TOLD THEM SEVERAL TIMES ITS THE WRONG PERSON AND VEHICLE

  Business response

  04/18/2024

  We have received the BBB Complaint from Mr. ********. The dispute or request for payment/refund should be directed to American Modern Insurance Company. SLA is does not make liability decisions or issue payments. The file has been closed in our office. 
  

• Initial Complaint

  03/25/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I have not been reimbursed by her insurance company. American Modern Insurance Group, for debris removal. Please remit my fee of $3,000.00 within 30 days to the following: **** ********, P.O. Box ***, ******* **** *****.

  Business response

  04/18/2024

  We have received the BBB Complaint from Mr. ********. The dispute or request for payment/refund should be directed to American Modern Insurance Company. SLA is does not make liability decisions or issue payments. The file has been closed in our office. 

• Initial Complaint

  03/21/2024

  Complaint Type:

  Billing Issues

  Status:

  Resolved

  More info

  In short this dept collector Stuart Lippman sent me a letter on March 15 stating that i need to pay back $16532.99, This amount is incorrect, The Standard insurance company seems to think that because i recieved my Social Security disability award that i need to pay them back some money, I was told that my Social Security $$ has nothing to do with my work disability payments witch i went 2 years with no $$ because they felt i could work, I could not! I went 2 years struggling with no income!! When i recieved my social security diasability i had to pay hospital bills along with other bills because i was so behind due to the standard, It took me 2.5 years lawyer and doctor to present by case to diability and finally get a monthly check, This collection agency stated in a letter to me that they know i live in a house and that they can do somthing about my house? I have had a lawyer tell me that my disability $$ is mine and has nothing to do with the Standard, the Standard is another horrible work disability company!!

  Business response

  03/27/2024

  SLA REFERENCE NUMBER: 4714949 and 4714950
  CREDITOR NAME: Standard Insurance Company 
  CREDITOR ACCOUNT NUMBER: 00GV0701 / 00GV01713
  
  STATUS: Disputed / Cease Communications
  Stuart-Lippman and Associates, Inc. (SLA) has received your March 2024 complaint filed with the BBB and understands you state this is for billing or collection issues. This matter relates to an outstanding balance due to the Standard Insurance for overpayment SSDI benefits. 
  
  Attached are the documents as provided by The Standard showing how the overpayment balance was calculated. The award received from Social Security covered a time frame for which you received Standards disability payments. Unfortunately, you are not able to receive payments from two entities for the same time period. 
  
  The outstanding balance is currently due and owing. 
  *SLA Compliance Department *This communication is from a Debt Collector.

  Business response

  04/11/2024

  We have provided Ms. Knight with the documentation from the Standard showing the balance is due and owing. 

  We are closing our file back to the Standard due to the cease and desist that was received. 

  Tamara Harris

  Chief Compliance Officer 

  Customer response

  04/11/2024

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID 21468205, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  Regards,
  
  Regina Knight
  
   
  

• Initial Complaint

  02/21/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  el dia 13 de enero recibi la primera carta de un reclamo de credito por un monto 3,040.93 numero de archivo:4706012 el dia que llego la carta llame y pedi informacion y simplemente me dijo que me cancelarian la licencia pedi mas informacion y ella me pidio mi numero de celular y mi correo esperando que me dieran respuesta no recibi nada un mes despues el 13 de febrero recibi 2 cartas mas de la suspuesta informacion donde incluso ni mi nombre esta bien escrito entiendo el sentido de reclamar un debito pero en el reporte de la policia y en el de geico no tuve la culpa de nada el policia cerro el reporte para los 2 y llame a gaico incluso me pidieron pruebas y envie todo e incluso se los puedo mandar a ustedes no hay un documento que diga que yo tuve la culpa de ese choque cuando a los 2 nos hicieron el reporte entiendo el hecho de no tener seguro etc etc etc pero ese monto por que ? mi carro tiene mas rayas y que el de el si es asi el caso necesito respuesta o ver que se puede hacer llame a geico y el caso esta cerrado

  Business response

  02/27/2024

  SLA REFERENCE NUMBER: 4706012
  CREDITOR NAME: Geico Insurance 
  CREDITOR ACCOUNT NUMBER: 0597230490000001
  
  Disputed Stuart-Lippman and Associates, Inc. - Our records indicate that proof of the claim was sent to Mr. Hernandez via email on 1/31/2024. These documents included the Police Report and the estimates as provided to us by Geico Insurance. While the Police Report indicates that the officer had insufficient information to determine the at fault driver, Mr. Hernandez was cited for No Insurance. 
  
  3-707. Operation of uninsured motor vehicle - penalty. (a) No person shall operate a motor vehicle in this State unless the motor vehicle is covered by a liability insurance policy in accordance with Section 7-601 of this Code. operation of the motor vehicle, bodily harm to another person.
  
  Should Mr. Hernandez need anything additional he can contact SLA’s Compliance Officer directly, as we are here to help him resolve the matter.
  *SLA Compliance Department *This communication is from a Claim Collector.
  This claim is Tort in nature. 
  
  

• Initial Complaint

  02/15/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I am not liable for this debt with, American Amicable. I do not have a contract with, ************** And Associates, Inc. They did not provide me with the original contract as requested.

  Business response

  02/22/2024

  SLA has received and reviewed the desired settlement request from *** *******

  Please have *** ****** provide a copy of all three credit reports showing that SLA has had a negative impact on his personal credit profile as this debt owed to American Amicable Group has not been reported to any of the three credit reporting agencies.

  SLA's compliance officer has reviewed the file that was received from American Amicable on December 29, 2023, and is able to confirm that there has been no contact from *** ****** and there has been no request received for any documents or a copy of his contract with American Amicable to date. 
  

  
  

• Initial Complaint

  11/07/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Resolved

  More info

  On 2/16/2023 A sold a vehicle to another individual. He had a accident with the vehicle and didnt register the vehicle or have insurance. Stuart -Lippman And Associates is trying to collect 25000$ for Geico-SouthEast regarding the car accident. I email the Subrogation Recovery Specialist the bill of sale and never responded or answered the phone. Now there is a different Specialist sending letters. I just want this resolved.

  Business response

  11/13/2023

  SLA REFERENCE NUMBER: ******* * *******
  CREDITOR NAME: Geico Insurance Company 
  CREDITOR ACCOUNT NUMBER: ****************
  STATUS: Disputed Stuart-Lippman and Associates, Inc. (SLA) has received your November 2023 complaint filed with the Better Business Bureau and understands that you have requested no further contact as the unit involved in the March 2023 accident was sold. 
  
  SLA received file 4673941 from Geico Insurance on May 30, 2023, and initial notices were mailed. On June 23, 2023, Mr. Garcia provided a Bill of Sale, and his name was removed. On October 30, SLA received an additional file from Geico for the balance of $25,000.00 with Mr. Garcia showing to be the owner of the unit. 
  
  We have since removed Mr. Garcia from the file and there will be no additional contact from our office. 
  
  Should Mr. Garcia have any additional questions or need additional concerns addressed he may contact the Compliance Officer with SLA for assistance. 
  
  *SLA Compliance Department *This communication is from a Claim Collector.
  This claim is Tort in nature 
  

  Customer response

  11/13/2023

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID 20839644, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  Regards,
  
  Jason Garcia
  
   
  

• Initial Complaint

  10/08/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I am not liable for this debt with cumis ins collaratal claims E. I do not have a contract with Stuart-Lippman & associates , they did not provide me with the original contract as requested.

  Business response

  10/16/2023

  *** ********* ******* ******* ******** ***** ***** *** ********** ******  ******** ******* ******* ********
  STATUS: Closed - Stuart-Lippman and Associates, Inc. (SLA) has received your October 2023 complaint filed with the BBB and understands you state that you are not liable for this debt. This matter relates to an outstanding balance due on a 2016 Kia Optima. 

  We have attached a copy of the signed application, loan and security agreement, and payment history. 

  The balance is due and owing at this time. Mr. Knight can contact SLA’s Compliance Officer directly, to help him resolve the matter.
  

  *SLA Compliance Department *This communication is from a Debt Collector.
  
  

• Initial Complaint

  08/11/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I sent in documentation with proof I have been a victim of identity theft to Stuart lippm accoun*********** **** ********** amount$15679, it's to my understanding identity Theft pursuant to **** **** *** ****** * **** **** which states that these accounts must be removed within 4 Business days they have failed to do so. The company responded saying the debt was verified in which they have never provided proof of any signed contract. I responded with verification of debt request and a sworn statement which this company has failed once again to provide the contract or proof i owe this debt it also to my understanding that Fair Debt Collection Practices Act, ** *** ***** **** *** *** *** *** which state: The Fair Debt Collection Practices Act ******* gives you the right to request verification of a debt if a debt collector contacts you about a debt. Debt verification sometimes also called “debt validation,” is a consumer’s legal right to get information from a debt collector about the debt that’s being collected1. The FDCPA requires that within five days after the initial communication with a consumer in connection with the collection of any debt, a debt collector shall send the consumer a written notice containing the amount of the debt, the name of the creditor to whom the debt is owed, and a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector. I am not liable for this debt with Stuart lippm. Stuart lippm has not provided me with a signed contract as requested.

  Business response

  08/15/2023

  SLA REFERENCE NUMBER: *******
  CREDITOR NAME: Dwight Financial 
  CREDITOR ACCOUNT NUMBER: ******
  
  STATUS: Closed as Disputed 
  Stuart-Lippman and Associates, Inc. (SLA) has received your August 2023 complaint filed with the BBB and understands you state you are not liable for this debt as you were a victim of identity theft and want your credit report corrected. 
  This matter relates to an outstanding loan balance due to Dwight Financial for a 2018 Yamaha VX1050, purchase date 09/04/2018. SLA received file 4584698 on December 29, 2021, and mailed our validation notice on 12/30/2021. SLA made attempts to contact you by phone from January 2022 until March 2022, with a second notice being mailed on January 31,2022. SLA closed its file as no response was received to our attempts to reach Ms. Han regarding the balance due. 
  
  Ms. Han filed disputes with Transunion, Experian, and Equifax claiming true identity fraud, stating that the account was opened fraudulently. Each dispute was responded to confirming the information was valid and the balance was due. Ms. Han has never made direct contact with SLA. 
  
  It is our understanding upon placement from Dwight Financial that Ms. Han still had the collateral in her possession. All documents and information, including the original contract, are proven to be valid. 
  

  If Ms. Han needs any additional information regarding the balance owed to Dwight Financial, she can contact SLA’s Compliance Officer directly, as we are here to help him resolve the matter.
  *SLA Compliance Department *This communication is from a Debt Collector.

• Initial Complaint

  05/07/2023

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  This business placed a collection on my credit report in the amount of $******. The original creditor was CUNA insurance after several attempts of research & whom I’ve never had any of their services. I originally had a refinanced auto loan through CS Credit Union. The vehicle was in an accident in October of 2022. I refinanced this vehicle in June of 2022 & not one time was I asked to show proof of insurance. I stated to the lender that I was in breach of contract the very 1st day that I signed the auto loan since I didn’t have full coverage on my vehicle that I was financing from them. After the accident I reached out to CS Credit union & asked if there was a forced policy on my vehicle since I didn’t have full coverage with my insurance company and I was told no that they didn’t add that to my loan. I received an email from the lender in February 2023 about the final outcome of this situation & was told that the car sold for $3750 & they insurance company CUNA backed dated the policy to cover them for their loss in this loan & paid $10,054. My remaining balance was supposed to be $817 & the lender wanted to see when did I want to take care of the remaining balance. I owed $14,000 at the time of repossession. I should not have a collection on my credit report from this company for $******. I was told that I have a balance of $817. I’ve never signed any documents or paid any money to have this creditors insurance added to a vehicle that was a total loss. I have all emails & signed contracts from CS credit union to verify that what I’m saying is true.

  Business response

  05/19/2023

  SLA REFERENCE NUMBER: 4657407
  CREDITOR NAME: ***** Ins Collateral Claims (CUNA)
  CREDITOR ACCOUNT NUMBER: E1240459
  
  STATUS: Disputed Stuart-Lippman and Associates, Inc. (SLA) has received your May 2023 complaint filed with the Consumer Financial Protection Bureau and understands you state this is for false statements or representation and attempting to collect the wrong amount. This matter relates to an outstanding balance owed to CUNAfor a 2018 Honda Accord, Account number 58911.
  The original amount of the loan per the documentation received from CUNA was $16,279.44, the loan balance at the loss date was $14,854.71. 
  
  The email that *** ********* received from CS Credit Union dated Feb. 23 states the unit was sold to a body shop for $3,750.00 and Cuna paid $10,554.71 leaving a balance of $817.08 on the auto loan financed with CS Credit Union. 
  CUNA Insurance insures the credit union for losses such as these. The unit was involved in an accident, where proper insurance was not carried on the vehicle, therefore CS Credit Union filed a claim with CUNA Insurance to recoup the loss remaining on the loan. 
  
  CUNA Insurance works with the credit union to provide the best possible outcome for both CUNA and their insureds. In this case, CUNA provided four options, three of which were not applicable for this loss. Please see the supporting documentation. Of the four options, CUNA paid out Option Three for the outstanding loan balance. Since Option Three was paid towards the outstanding loan balance, this left a remaining loan balance with CS Credit Union.  Once CUNA paid the loss amount to CS Credit Union, CUNA assumed all rights of recovery for the amount of $10,544.71 along with the deductible amount paid directly by CS Credit Union. 
  
  *** ********* is now responsible for the amount of $11,054.71 owed to CUNA, which includes the deductible amount of $500.00, as well as the remaining balance owed towards the finance agreement. 
  
  If *** ********* needs any additional information regarding the balance owed to CUNA Insurance, she can contact SLA’s Compliance Officer directly, as we are here to help her resolve the matter. Proof of this debt was mailed to *** ********* on May 3, 2023, a copy of same is attached here. 
  
  *SLA Compliance Department *This communication is from a Debt Collector.
  
  

  Customer response

  07/10/2023

  My vehicle should have never been approved for a refinance since I was already in default if the contract before signing agreement. The lender never notified me of insurance issues during the time I had the loan. 

  Business response

  07/13/2023

  SLA has provided the requested documents and proof of the outstanding balance owed to ***** Ins Collateral Claims. 

  The balance is due and owing at this time. ***** does not approve or deny loans with the credit union for refinance. 

  *** ********* can contact our office to work out a payment plan that will work for her. 

  ****** ****** - Chief Compliance Officer 

   

   

  Customer response

  07/18/2023

  Hello I’m contacting you regarding issues with a creditor that is attempting to collect a debt. A collection has been placed on my credit account from ****** ******* And Associates, Inc. in the amount of $******.00. After going over the auto contract, documents sent from Cuna Mutual Group, as well as documents from ****** ******* And Associates, & emails from my previous loan officer ******* *******, after careful review of all documents and communication there are several mistakes made on my credit accounts. The amount was originally $10,554.71 according to the documentation from Cuna Mutual Group. ****** ******* documentation stated that the $500 deductible was included in the amount as well as the sale of the salvaged vehicle in the amount of $3,750.00 when other documentation states that it was $3,800. I owed $14,854.71 left on the vehicle. The loan officer emailed stating that I owed $817.08 and I could start making payments as little as $25 a week. I emailed the loan officer today and she stated the $817.08 has been charged off with another collection agency. After calling the number that was given that agency stated that they didn’t have anything in my name or any accounts connected to my social. ****** ******* stated that $11,054.71 is the total amount owed. There is a lot wrong with the mis communication and faulty contract on the lenders behalf. I need this matter investigated thoroughly because I strongly feel that these organizations are trying to make me pay for their mistakes when picking up this collection. 

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩