ComplaintsforBig O' Tires
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Complaint Details
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Initial Complaint
06/07/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On April 14th my mom had made an appointment with Big O tires to get an oil change, 2 new tires and alignment so when all of it was finish Big O told us the car is ready. So I catch a ride to go get it. The amount came out to roughly $400 for everything. So I take my mom the receipt and go test the car out so when I hit 60mph the tire starts bouncing so I took it back and turns out to many weights was on the tire so got the car bk. So I go test the car again next I'm doing 45mph and I hear a loud boom from the car. So I pull over called my mom about it and she tells me walk and see what it was turns one of the Big O employee forgot it in the front right wheel.So now were having problems on the front right side area cause after it bounced up splash shield around the tire is rubbing the tire, when you turn the air on its loud cause it hit the pulley. Before we took the car to big o the car ran fine now were scarred to even go far in it cause were afraid something might happened.Customer response
06/22/2021
******* *******<*************************>
12:45 AM (9 hours ago)tomeI have not heard from them at all
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.