4 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Sibylle S
1 star02/21/2024
Absolutely the worst. My system was not even 2 months old and had to be worked on 3 times in that time. Then the tank flooded over and ruined my wall-to-wall carpet on the other side of the drywall. Lots of damage and it was very difficult to get some money back for it. I have never come across such total incompetence. I don't want to give any stars. Worst customer service ever.Review from Lisa R
1 star11/05/2022
Worst work experience and atmosphere! Simply hired with no training, half the time the owners are not around for assistance. Owner makes people feel uncomfortable, racism towards the manger of customer service. Unprofessional unless youre putting money in his pocket. Bad customer service
High Quality Water and Air Response
11/08/2022
We have never had an employee by the name of *************************** so this is either a disgruntled ex employee or not a real complaint. Having said that, we run a very friendly, easy to work in office and would never do anything to make an employee feel uncomfortable, racially or otherwise. That is 100% opposite to our philosophy of how to treat employees, which is why many of our employees have been with us for 10 years or more.Review from La S
1 star05/09/2022
Horrible. Hard sell with lies and then no accountability when their system installation failed. They blamed me for not finding it even though I was promised I wouldn't have to do anything to work it. They have caused physical and financial harm to myself and family. Under no circumstances should they be trusted. **** is an unethical lair. Refused to test my water. Talked down to me when I asked for it to be tested. Then found out trusting their system meant we were drinking toxic water. The owner ********************* laughed at my attempt to have it corrected saying for me to try.Review from Nate W
5 stars03/24/2022
**** came out to our house and set us up within three days to get our system installed. The guy at our house did a great job working around our layout, tested everything and was respectful of our belongings and property. Great service.
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