Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Additional Information

Additional Information for Gen Digital Inc

View full profile

This is a multi-location business.

Find a Location

Gen Digital Inc has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    Headquarters
    60 E Rio Salado Pkwy Ste 1000, Tempe, AZ 85281
    BBB File Opened:
    4/27/2005
    Years in Business:
    21
    Business Started:
    6/6/2002
    Business Started Locally:
    6/6/2002
    Business Incorporated:
    7/27/2007
    Accredited Since:
    3/4/2021
    Type of Entity:
    Corporation
    Alternate Business Name
    • Avast
    • Norton LifeLock
    Related Businesses
    Business Management
    • Ms. Kristen Tifft
    • Ms. Sarah Saenz, Senior Manager, Restoration-Member Affairs
    • Mr. Yannick Butanda Mwenze, Agent
    • Mr. Vincent Pilette, CEO
    • Mr. Robert Stanley
    • Ms. Stefanie Estrada, Customer Contact
    • Ms. Kaitlyn Huynh, Director of Shares Services
    • Ms. Natalie M Derse, CFO
    • Mr. Brian S Ko, Secretary
    • Ms. Aida Lebron, Customer Service Manager
    • Mr. Cristian Ramirez, Agent
    • Ms. Anna [email protected], Agent
    • Mr. Conner Holt, Agent
    • Ms. Eriqua Amedee, Manager
    Contact Information

    Principal

    • Mr. Vincent Pilette, CEO

    Customer Contact

    • Ms. Kristen Tifft
    • Ms. Sarah Saenz, Senior Manager, Restoration-Member Affairs
    • Mr. Yannick Butanda Mwenze, Agent
    • Ms. Georgeta Coca, Associate
    • Ms. Stefanie Estrada, Customer Contact
    • Ms. Kaitlyn Huynh, Director of Shares Services
    • Ms. Njeri Johnson, Customer Service Representative
    • Ms. Aida Lebron, Customer Service Manager
    • Mr. Cristian Ramirez, Agent
    • Ms. Anna [email protected], Agent
    • Ms. Clara Pearson
    • Mr. Conner Holt, Agent
    • Ms. Eriqua Amedee, Manager
    Additional Contact Information

    Fax Numbers

    • (702) 995-7375
      Other Fax
    • (480) 991-0744
      Other Fax

    Phone Numbers

    Serving Area
    • AZ

    Alert

    On May 12, 2022, BBB received a notice that the business's name is being used by scammers who are impersonating BBB. The imposter sent letters impersonating BBB and NortonLifeLock Inc in a scheme to demand money from consumers. Please be advised that BBB does not send out mailers to consumers in regards to payments/collections for a business.

    The business asks consumers to review the 'Important tips to help you avoid fraudulent Norton support scams' page of their website for guidance and tips on how to avoid scams: https://support.norton.com/sp/en/us/home/current/solutions/v105274822

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.