28 Customer Reviews
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Review from Chris C
1 star08/11/2023
Had no idea I was signing up for a subscriptionReview from Pat C
1 star07/29/2023
It's a scam!! Stay far away!!!! Will charge your account in tiny amounts, .91 8 65 non-stop whether you cancel service or not.Review from Ray L
1 star02/20/2023
Woke up to random charges on my card this morning, my money hasn't even been there 12 hours and, the website I was on like 10 days ago and clicked through the cancel process said it was canceled and would be no charges, but woke up this morning to 2 different unapproved charges on my card, and would like to know why would my card get charged even after I went through and canceled the subscription?? I didn't agree to get charged for different sites, I went to check out one and I wanted to see a friend I used to go to school with for the night, was only supposed to be .99 for one day get one day free, this does not add up, makes completely no sense and I will tell very guy I know not to use anything with ccbilling on it anymore they will s**** you over and not tell you,Review from Kurt R.
1 star02/03/2023
I just cancelled my subscription, but it was hard to find out how. How can this company have an A+ credit rating when: Their terms and conditions (which no one really reads) state that the only client communication that comes to your email is when you open or close an account, BUT THERE IS NO EMAIL/MAIL NOTIFICATION WHEN THEY BILL YOUR CREDIT CARD MONTHLY. In my opinion, this is HIGHLY deceptive, ingenuous and predatory way of conducting business. TO BE CLEAR, the (one) star rating above should be a ZERO (0) or ********. USERS BEWARE.
CC Bill Response
02/08/2023
CCBill.com is a third party billing processor for thousands of websites online. We have been in business since 1998 and process millions of transactions each year. We abide by the banking networks regulations and are PCI/DSS compliant. If you require assistance or have any questions or concerns, please contact our support center. We are available 24/7 via phone, email and live chat. P:1-888-596-9279 (U.S.) P:+800-6123-4500 (International) E: [email protected] LC: https://secure.livechatinc.com/licence/1041032/v2/open_chat.cgi?groups=41Customer Response
02/09/2023
Hello CCBill.com, I appreciate the "canned", unpersonal and likely computer generated response. Your organization is missing the point. Even though it is legal, it is highly deceptive, non transparent (don't notify clients monthly when charging thier credit card") and predatory. Why don't you? Because you know your cancellation rate would higher faster, easier for the customer and take away from your bottom line. If you a GOOD business and proud of the service you provide, you'd tell your clients when they get billed. Your not, so my rating stays the same. Way less than one on a scale of 1 to 10 with 10 being the best. I look forward to your response. Thank you, KurtReview from Lauren S
1 star02/02/2023
I have Rocket Money monitor my accounts and let me know of upcoming charges. Today I was notified that in 2 days Id be charged $7400 on a monthly r repeating basis by ccbill.com. I dont have anything near this kind of payment. Thats way more than my mortgage and I have no other loans. Im sure Ive been hacked.CC Bill Response
02/08/2023
CCBill.com is a third party billing processor for thousands of websites online. We have been in business since 1998 and process millions of transactions each year. If you require assistance or have any questions or concerns regarding a charge on your account, please contact our support center. We are available 24/7 via phone, email and live chat. P:1-888-596-9279 (U.S.) P:+800-6123-4500 (International) E: [email protected] LC: https://secure.livechatinc.com/licence/1041032/v2/open_chat.cgi?groups=41Review from Deinna H
1 star01/22/2023
I don't understand how the Bbb can give any stars to this company unless they are getting a kick back or something! It's crap! I have charges on my cash app from them and I don't put that card on ANYTHING!! It's a c*** company do not use! They say they're a 3rd party billing company? Horse poop!CC Bill Response
02/08/2023
CCBill.com is a third party billing processor for thousands of websites online. We have been in business since 1998 and process millions of transactions each year. If you require assistance or have any questions or concerns regarding a charge on your account, please contact our support center. We are available 24/7 via phone, email and live chat. P:1-888-596-9279 (U.S.) P:+800-6123-4500 (International) E: [email protected] LC: https://secure.livechatinc.com/licence/1041032/v2/open_chat.cgi?groups=41Customer Response
02/08/2023
I did contact them and was told that it was up.to Cash app to fix it? I had to close the account down because the first day y'all hit me for $29.99 and then 1999 and then 34.99 all in the same night while I was asleep one was in Colorado Texas all these other weird places so I closed my cash app account down went to another bank while they were in the process of closing it down I went negative on there because of your company! And I'm sure you can go back and review your you know recorded calls and see where I contacted but if you want to talk give me a call 470-241-9467Review from Joe A
1 star11/19/2022
I have never heard of this company. I woke up earlier this week to check my bank balance to find CCBill.com pending transaction for $59.95.Had to file fraud claim with my bank.This company appears to be either hacking into people's bank accounts or buying up black market ID theft data to run fake charges on unsuspecting, ordinary people--as evidenced by my experience and many others in the comments citing the same.Review from William H
1 star08/12/2022
Serious Scammers that sell your info to 3rd parties. You get bombarded by spam emails everyday, at least 20 a day! I emailed them to take me off their 3rd party list, no probably and they probably don't care. DON'T USE THEM Unless you like your email mailbox to be full with spam! Been a couple months now and just as bad.Review from Laura L
1 star07/08/2022
Awful. Signed up for a FREE trial. I cancelled it only 5 mins later. They had already put a hold on my bank for the free trial. They even sent an email saying they charged me nothing. So much for being free.Review from confidential o
1 star06/28/2022
ive been having issues with being paid for 2 months now , they keep saying its on my end I put in info wrong etc I even opened another bank hoping id have better luck and nothing .. so I gave up with this platform and wasn't to happy to have my content leaked by onlyfans to other social media platforms , please be careful on what you show/post and for no issues make ur page free so no one gets paid an not just the site ,, friendly tip !!! hehee ps I don't wanna leave a star but had no choice !!! any other creators out there in same boat as me ?? if so please reach out sexual explication and free sexual slavery is wrong and a crime
Customer Review Rating
1.14/5stars
Average of 28 Customer Reviews
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