2 Customer Reviews
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Review from C David Y
1 star02/01/2023
I was called over by a friend, an elderly lady, who was concerned about leaking from her roof. She stated she had Arizona Valley Roofing come out to address the issue. She stated they had been out several times, to no avail. Because I was able to correct an very similar issue with a relative of '*****', she asked me to take a look. I went up to the roof, to look at the issue, and was quite shocked at what I seen. This is a fairly new roof, I would estimate less than 5 years old, and the "repair job" they did, was no where near the cost of what they charged ***** for 'the repair'. The simply took advantage of this elderly lady. $475.00 for something that MAYBE, took 15 minutes to repair, and less that $5.00 of 'material'. How this 'company', could ethically, with any conscience, charge this poor lady that amount for the 'work', that they did is incomprehensible. I wish there was a way to post the photographs, of tis $475.00 'repair'.
Arizona Valley Roofing Response
02/01/2023
TO WHOM IT MAY CONCERN; WE DID A REPAIR ON IRENES ROOF NOT ************************* ROOF, WE ARE IN GOODSTANDINGS WITH *****, WE DID NOT CONTRACT WITH *********************** AND HE WAS NOT PRESENT WHEN WE DID REPAIR SO THEREFORE THIS COMPLAINT DOES NOT APPLY! SINCERELY; *********************** AZ VALLEY ROOFING 2/1/2023Review from Zachary G
1 star08/17/2021
After saying they would fix the leak on my house and making multiple "repairs" I still have a leak. The ceiling is caving in and the damage is even worse. I tried giving them a chance to even fix their mistakes. On the last visit, they found damage and said it would be free to repair. Then I find out after the repairs are done they want to charge me for it. The owner told me himself that he would be out on the last visit as well and lied to me and never came. They don't stick to what they say. They don't do thorough inspections of the area for damage. I would never recommend this company to anyone.
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