Business ProfileforSands Kia

* Nov 16, 2023- I purchased a used vehicle, along with a wrap pre-owned warranty through the dealership for a total of $3495.00 along with written confirmation from *****************************, in finance with the dealership "If you decide to cancel your extended warranty within the first 30 days you will get a full refund of purchase price. After that it is a $50 cancellation fee prorated."* Dec 6, 2023- I emailed ***************************** the form requesting cancellation of the warranty. Same day, he stated they will issue me a check. The form states the refund will take 4-6 weeks.* Jan 10, 2024- No check received. I emailed (******) for an update, no reply * Jan 13, 2024- No check received. I emailed for an update, no reply * Jan 16, 2024- No check received. I emailed for an update, no reply * Jan 18, 2024- I called ******. He confirmed that he got the email cancelling the warranty, but didn't see the form attached (I have proof) so I had to resend it again, and wait 4-6 weeks. I accepted this resolution however, and ****** confirmed that he received the email and the form this time. He said he would work to expedite the payment.* Feb 22, 2024- at the 5 week **** after the 2nd time I sent in the cancellation, still no check. I checked in via email to make sure there was progress. No reply.* Feb 29, 2024- still no check. - I emailed ********* again for an update. No reply.-This is 12 weeks after I sent the original form cancelling the warranty.- A full 6 weeks after I resent the form canceling the warranty. - A form that says the refund takes 4-6 weeks for a refund.I've given Sands the benefit of the doubt twice while I waited for my refund, and still don't have it. * Mar 1, 2024. Still no check, no email reply. I called and ********* wasn't available.Requesting a refund check, overnight mailed, with interest.