ComplaintsforBudget Blinds of Sierra Vista
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Complaint Details
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Initial Complaint
06/29/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 2/22/21 we ordered shutters from Budget Blinds of Sierra Vista owned by **** *******. The area for the blinds was measured but the angles were not accounted for. Two employees, as well as ****, worked to install the shutters. They had difficulty as they had to do a lot of cutting and putting in extra screws. Ultimately, the shutters don’t fit and they do not hang right. The main shutters don’t fit together and they don’t lay closed nor do they stay open. When we brought this to the attention of ****, he told us that it was our fault, that the house wasn’t straight. He said that we should just leave the shutters closed; however, the shutters don’t close properly and I prefer to have them open during the day. He indicated that all sales are final. However, upon ordering from Budget Blinds, we had an expectation for blinds that worked properly and that is not the case. The bill totaled $5,128.50 for which we have paid – we would like a full refund. Invoice #40615.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.