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Find a Location

Vacation Ownership Consultants LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforVacation Ownership Consultants LLC

    Timeshare Cancellation
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.93/5stars

    Average of 29 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 9/16/2019

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Vacation Ownership Consultants LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      4164 N Marshall Way, Scottsdale, AZ 85251-3810
      BBB File Opened:
      7/2/2008
      Years in Business:
      9
      Business Started:
      8/4/2014
      Business Incorporated:
      8/4/2014
      Accredited Since:
      9/16/2019
      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      8:00 AM - 6:00 PM
      T:
      8:00 AM - 6:00 PM
      W:
      8:00 AM - 6:00 PM
      Th:
      8:00 AM - 6:00 PM
      F:
      8:00 AM - 6:00 PM
      Sa:
      8:00 AM - 6:00 PM
      Su:
      Closed
      Business Management
      • Mr. Jeremy Russo, Member
      • Mr. Michael Cantrell, Member
      • Ms. Kira Fairbank, Manager
      Contact Information

      Principal

      • Mr. Jeremy Russo, Member
      • Ms. Kira Fairbank, Manager

      Customer Contact

      • Mr. Jeremy Russo, Member

      Industry Tip

      BBB Tip: Timeshares

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      29 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Amanda S

      5 stars

      04/15/2024

      VOC and *******, our primary contact source, were absolutely incredible at getting ** out of our timeshare agreement!! ******* kept us informed every step of the way and answered any questions we had thoroughly and promptly. While it's best to never fall for timeshare tactics, if you ever do/have, VOC is the way to go if/when you want out. We fell for their tactics on our honeymoon in Oct 2022 and came to our senses the following April while trying to plan our first trip. We interviewed VOC and another company, but we chose VOC because they are lawyer-based and handle all correspondence. They are up front with your options, then they let you make the decision that's best for you, and then guide you based on your decision. The other company we interviewed required us to be the middle-man, where they would write all the correspondence, but we had to stay in touch with the timeshare company and act like it all came from us. By choosing VOC, if/when we received a call from the timeshare company, we just redirected them to our lawyers. We paid a percentage for our down-payment and then had a monthly service fee for the duration of their services. The monthly fee was the same amount we were paying for the timeshare, so what little extra we paid with the down-payment was more than worth it to be out of that agreement for good!! We HIGHLY recommend VOC and ******* for anyone who finds themselves in our same shoes, asking "how in the world did they get me/us?!"

      Vacation Ownership Consultants LLC Response

      04/16/2024

      Thank you so much for you positive feedback! I am happy we were able to assist you!

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