We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Online Retailer

Affordable Compression Socks

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 82 total complaints in the last 3 years.
  • 41 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/22/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Made an order on Aug. 14, 2024. Money was immediately taken from my checking account. To today's date, April, 22, 2025, I have received no socks or explanations. I have called and left many, many messages, plus emails. I want either a refund a of my money or the merchandise ordered.

  • Initial Complaint

    Date:11/13/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 27, 2024 I placed an order for 3 pair of compression sock after a 2-day stint in the hospital. It is now 11/13/24 and no stockings have been received. No response to emails to the company. I should've checked the BBB for reviews before ordering from this company.Buyer Beware. This company is a scam. I doubt I will ever see my money.

  • Initial Complaint

    Date:11/10/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a series of compression stockings mid August of this year. Although they posted that my order was received and money was taken from my **** account no shipping date was ever given. The only way to contact them was by email. I sent several requests for the shipping date. Unfortunately, I never checked posted reviews. Apparently this is their way of doing business, take orders, get the money and never ship anything.They still have a website up and take orders I am surprised that they can have a website and have a business plan of receiving money and never shipping.

  • Initial Complaint

    Date:11/08/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered on. 8/14/2024 compression stocking. I have not recieved them yet. I have emailed and left messages for the company no response. They took money out of my account. I looked on the tracking and it says ordered. I would like my socks

  • Initial Complaint

    Date:10/09/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 27 2024 I purchased an online order for the amount of $69.92 and I have not received my merchandise. I paid through Affirm and the loan # is XZRE RMGU.

  • Initial Complaint

    Date:10/09/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered 2 pair of compression socks on 8/21/2024. Advertisement says you should have your order within 2 weeks. I have sent numerous emails & made several calls & have not received any response. When sending email, it says give us several hours to reply. I have given them plenty of time to respond. Sad way of doing business. I just would like my purchase of $36.93 refunded. Tired of dealing with them. (order was placed in my husband's name - ******* *******)

  • Initial Complaint

    Date:10/06/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 8-25-2024, I placed an order for 5 pairs of compression socks for a total order of $58.53 including shipment cost.After waiting several weeks and never receiving my order, I both emailed and called the company -- emails: 9/14/2024 and 9/26/2024. Phone message left on 9/27/24. The company has not called or emailed me back regarding my missing order.

  • Initial Complaint

    Date:10/04/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 7, 2024, I ordered and paid $87.90 through my **** card for 6 pairs of compression socks from Affordable Compression Socks. I received confirmation with confirmation #0JFW00X0L. After I put in my order, they offered additional pairs of socks at a hefty discount. I said no, and they offered extra socks for an even larger discount. I said no again. And for a third time they made an even larger discount for ordering additional socks. I did not change my order, sticking with the 6 pairs of socks I had chosen.On August 19, I wrote an email to the company using the address on my order asking if they were on their way. The email was returned with the note that The recipient's inbox is out of storage space and inactive.When August 27 rolled around, and I had not received these socks, I went back to the website and used their Track Your Order link. It said the socks had not yet been shipped. I sent a communication through their website, to which I received no **********, on September 10, 2024, I composed a snail mail letter and sent it to the address on the bottom of their website: Affordable Compression Socks, ************************************. It came back a few days later with a sticker that said insufficient address. Now I have looked at their Terms and Conditions and found that I could add Suite 103 to the address, but I am not hopeful of getting an answer because they are not answering their phone either.When called their telephone number, **************, the recording said sorry they couldnt answer but I could send them an email or contact them through their ******** page. I did look at the ******** page, but previous customers had the exact same complaints I have: Affordable Compression Socks does not send their socks and then they do not respond to inquiries.

  • Initial Complaint

    Date:09/29/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order for compression stockings on 8/25/24 and I was immediately charged on 8/26/24 for $70.66. On 9/9/2024 I emailed the company because 10 business days had passed, and that I had not received my stockings the status of my order was unfulfilled. I did not hear from the company. On 8/23/24 I sent a second email noting that 20 business days had gone by and if they could not fulfill my order, then I would like a refund. I have not heard from the company; my order status is still unfulfilled. I have placed a dispute with my credit card company for the charge. I have order product from this company twice before, 9/3/23 and 2/19/24 and always received my stockings in the promised time.

  • Initial Complaint

    Date:09/24/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed an order weeks ago, and they did not ship the item. Email their customer service to ask for an update, and received no response. Emailed asking to cancel, still no response. I then opened a dispute with ******. The business told gave ****** a tracking number and my dispute was closed as "delivered". The tracking number shows as generated only, it was never shipped. This business operates in bad faith, has impossible to reach customer service, and does not operate within the posted *** provided but their website.

Affordable Compression Socks is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.