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Find a Location

Concord Servicing LLC has 1 locations, listed below.

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    Business ProfileforConcord Servicing LLC

    Loan Servicing
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.05/5stars

    Average of 64 Customer Reviews

    Customer Complaints

    167 complaints closed in last 3 years

    73 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/21/2003

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers loan servicing and collection of installment receivable contracts and other obligations for clients in multiple sectors, including timeshare, campground memberships, land holdings, home improvement, and energy efficiency.

    Business Details

    Location of This Business
    4150 N Drinkwater Blvd Ste 200, Scottsdale, AZ 85251-3643
    BBB File Opened:
    10/1/1991
    Years in Business:
    35
    Business Started:
    9/16/1988
    Business Incorporated:
    8/25/1988
    Accredited Since:
    8/21/2003
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Equiant
    • Compass HoldCo Inc
    • Concord Software Leasing LLC
    • Blackwell Recovery
    • Concord
    • Concord Financial Corporation
    Business Management
    • Mr. Robert W Bertrand, Chairperson
    • Ms. Sonja M Yurkiw, CLO & General Counsel
    • Mr. Shaun W O'Neill, President
    • Ms. MIchelle Olivares, Paralegal
    • Ms. Gloria Torres, Compliance Specialist
    Contact Information

    Principal

    • Ms. Sonja M Yurkiw, CLO & General Counsel
    • Mr. Shaun W O'Neill, President

    Customer Contact

    • Ms. MIchelle Olivares, Paralegal
    • Ms. Gloria Torres, Compliance Specialist
    Additional Contact Information

    Fax Numbers

    • (480) 951-8879
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    167 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/27/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    I want to assert that I am not liable for the debt that is linked to BLACKWELL RECOVERY, as there has been no contractual agreement between us. It is essential to emphasize that I have not willingly entered into any financial obligations with them. Furthermore, in my effort to address this issue appropriately and transparently, I made a formal request to WORLDMARK THE **** for the provision of the original contract relevant to this particular debt. Regrettably, despite this request, they have not fulfilled my inquiry by providing the requested documentation. This lack of transparency and cooperation from WORLDMARK THE **** has added to the complexity of the situation, making it necessary for me to seek further assistance and clarification to resolve this matter effectively.------------
    Read More

    Customer Reviews

    64 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    anniem05

    1 star

    04/12/2024

    This company is on my credit report and shows I am 60 days past due. I do not know what or who they are. A financial services company had ** on a three way where it was determined that not a dime is linked to my social security number or phone number. I have filed an Identity Theft Report with the *** and requested documentation from Equiant on what this is showing I am responsible. Not one word in return. This is ruining my good credit.

    Concord Servicing LLC Response

    04/15/2024

    **********************. (Equiant) is the loan and **************** used by Capital Vacations, the original creditor. Concord did not take over ownership. The account is still with the original creditor with whom the marketplace interaction took place.


    After a review of account records all credit report issues need to be direct at the resort. Concord is the servicing platform used by Capital Vacations, the original creditor. Your account remains with the creditor. Please contact the resort if you have any questions or concerns.


    Any further inquiries should be directed to Capital Vacations,

    Owner Services @ ************

    Concord Servicing LLC Response

    04/15/2024

    **********************. (Equiant) is the loan and **************** used by Capital Vacations, the original creditor. Concord did not take over ownership. The account is still with the original creditor with whom the marketplace interaction took place.

    After a review of account records all credit report issues need to be direct at the resort. Concord is the servicing platform used by Capital Vacations, the original creditor. Your account remains with the creditor. Please contact the resort if you have any questions or concerns.

    Any further inquiries should be directed to Capital Vacations,
    Owner Services @ ************

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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