Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Financial Consultants

RFA Corporation

Reviews

Customer Review Ratings

4.86/5 stars

Average of 137 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLeon L

    Date: 07/23/2025

    5 stars
    After dealing with so many dead ends, working with RFA was a breath of fresh air. They were straightforward, didnt overpromise, and actually followed through. I appreciated the honesty more than anything. I finally feel like I got my life back.
  • Review fromWalter K

    Date: 07/19/2025

    5 stars
    We had owned a ********* for many years, but when it came time to say goodbye we found it impossible to sell. We attempted multiple times, with multiple companies to list and sell without success. When we happened upon RFA Corporation we were again hopeful. They took our case and within a few short months we finalized our release from ownership. We are appreciative of the help we received.
  • Review fromRebeca M

    Date: 07/17/2025

    5 stars
    It was a hassle free experience. Thank you for all of your help!
  • Review fromMichael B

    Date: 07/17/2025

    5 stars
    Ive had the pleasure of doing business with this company several times over the years and have always experienced excellent customer service and quality, I highly recommend anyone whos interested to give them a try you will not be disappointed. Overall great experience
  • Review fromKeith J

    Date: 06/30/2025

    5 stars
    RFA corporation just performed what I thought was the impossible! They got me out of my timeshare! My wife always talked about wanting to cancel our timeshare but we never acted on it. So, when she passed away, I was inspired to make that initial phone call and get the ball rolling. The process was simple and, after giving them the necessary paperwork, they took care of everything for me and gave me regular updates until the process was complete.
  • Review fromMark L

    Date: 06/25/2025

    5 stars
    My ******** bought a Timeshare while we were on vacation and when we got home we had buyers remorse and didnt know what to do. I heard a commercial on the radio for ******** and I took a chance and called ******** and hired ******** to represent my ******** in our effort to get out of the Timeshare we purchased. ******** advised us of Timeshare annual fees and costs that we were unaware of and we were then more concerned and motivated to have ******** go to work on getting us out of our ********* ownership. ******** was upfront about the process but assured us that our case would be resolved to our satisfaction and also advised us that the process would be ***** months minimum and in the end ******** would avail themselves and their company to help/assist in making sure our credit level would not be damaged. Throughout the lengthy 15 to 18 month process, we were kept up-to-date and informed and advised of next steps by ****** H who for ********* is a Senior Case Manager. My ******** could not have gone through the many, many months without ****** *. keeping in constant contact with my wife and I via phone and email. ****** was honorable , informative and supportive as was ********. Any ********* owner wanting to get out of the ownership contract they signed will be in good hands should anyone avail themselves of the services of ******** services?
  • Review fromLeevern W

    Date: 06/25/2025

    5 stars
    Leaving a review for RFA Corporation and **** ***** and all previous account managers that helped. The process was a bit long and touch and go on some issues but overall the team did a great job getting the process rolling. It took my cancelation time about 11mos to get to a final point. Longer than I expected but so happy I've finally received my quit claim deed that releases me from timeshare. ownership.I highly recommend ***. Just be aware you may change account managers numerous times and that will make you feel very unsure. Each new manager did keep in touch so that helped ease my fears. I'm a happy customer
  • Review fromMichael G

    Date: 06/11/2025

    1 star
    These guys are JUST like the timeshare sales people. Hard push to get you to commit "right now" with a one time offer. And then they basically drag their feet and keep telling you "oh, we told you it could take up to 2 years." Ask them to show you the correspondence they've had with your timeshare since you last hear from them. They won't. They take your money and then do EXACTLY what you could do on your own - they tell you to just stop paying. They may still get me out of my timeshare. I guess that's yet to be determined (it can take up to 2 years, ya know...) But, in the meantime, my credit has gotten hit hard, and my account manager there quit responding to me as soon as I started asking hard questions and expressed my disappointment in the responses. I can't exactly call it a scam, but it's not far off from one.
  • Review fromJamel K

    Date: 05/28/2025

    5 stars
    RFA Corporation was very professional and prompt when dealing with us and the Timeshare exit. Throughout the entire process (which takes some time) they were deligent and they delivered on their product. I would recommend them to anyone that wants to exit a timeshare.
  • Review fromLeon H

    Date: 05/13/2025

    1 star
    I contacted *** back in November 2023 to get me out of my timeshare. I had no mortgage but the maintenance steadily increased. For the $5,300 RFA could assist me, with a guarantee of releasing me of timeshare obligation in a timely manner, typically 3 to 6 months. I agreed in December 2023 and submitted paperwork. In May 2024 RFA emailed me of timeshare company would not give me an exit option when there is still a mortgage. As previously stated, there is no mortgage, only an ever-increasing maintenance fee. A few hours after correcting them of my no mortgage, i received to exit options. one was to pay ******** $7,300 or try for the Westgate Legacy program which would cost me $3,000. I refused and now I am on the hook for the maintenace fee's(odd years) and the $5,300 to RFA. There was more back and forth but this was the gist of it. I was told that after 18 months that I would get my money back if not resolved by then. Fra saysa they gave me options and I refused both. What happeded to getting me out of my timeshare. Case aaistant was ***** ***** and Chief Legal Counsel in ******* *****. At this point all I want is for *** to cancel my contract but they want to wait until my maintenance is due(January 2026) before they can go forward. What a shameful business. **** V ******

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.