Business ProfileforBlue Fox Garage Doors

Terrible service. A year and I am STILL fighting with the doors as they LEAK and are NOT ALIGNED. They jackhammer on the way down because the tracks are not straight. (8 days ago I tried to reach out to them for warranty work - crickets). RUDE!! Blue Fox was supposed to be a 3 day install. Took 3 weeks. They were unable to figure out how to make it go up correctly. They had to hire a competitor company to come figure out how to fix their mistakes, get the proper type of lubrication, install the correct size springs, and add bracing that Blue was clueless should have been there. The A1 tech was able to understand the reasons for it not working just by looking at it, when the Blue techs were still scratching their heads clueless. 3 novice installers. They used my tools and supplies (ladders, saw horses, etc.) without even bothering to ask. I would have said yes, if they had been polite, but to use a homeowners supplies "at will" is just rude. They lied and tried to convince me to get a center track and told me that a side mount would not hold the weight of the door. Craftsman disagreed. Turns out - Blue confessed they said it simply because they are not that familiar with side mounts, so it scared them. Door would not go down on its own- I was the one that looked at the rails from the side and noticed that they were bowed and needed support to keep them from sagging and the door would then start down on its own weight. Was told that the ceiling lights would need to be moved as they were obstructing the supports. I paid a contractor to move the lights and then Blue decided they did not want to make new supports, (I guess because they spent more time than they expected on this job and were loosing money), and fed me a line that it was fine. After the doors were installed - the doors all of a sudden got stuck in the open position. It was a Saturday night and they do not answer their phones on the weekend.