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          Find a Location

          Lasting Impressions has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Lasting Impressions

              4454 E Thomas Rd Phoenix, AZ 85018-7608

              BBB Accredited Business

            • Lasting Impressions

              3545 E. Indian School Road Phoenix, AZ 85018

              BBB Accredited Business

            Business ProfileLasting Impressions

            Windows
            Multi Location Business
            BBB accredited business

            Contact Information

            4454 E Thomas Rd

            Phoenix, AZ 85018-7608

            Visit Website
            Email this Business
            (602) 508-0800

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            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/26/2001

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers window and door replacement.

            Business Details

            This is a multi-location business.

            Find a Location

            Lasting Impressions has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Lasting Impressions

                4454 E Thomas Rd Phoenix, AZ 85018-7608

                BBB Accredited Business

              • Lasting Impressions

                3545 E. Indian School Road Phoenix, AZ 85018

                BBB Accredited Business
              Location of This Business
              4454 E Thomas Rd, Phoenix, AZ 85018-7608
              Email this Business
              BBB File Opened:
              1/9/1997
              Years in Business:
              28
              Business Started:
              4/1/1996
              Business Started Locally:
              4/1/1996
              Accredited Since:
              4/26/2001
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Sole Proprietorship
              Alternate Business Name
              • Lasting Impressions Windows and Doors
              Related Businesses
              Business Management
              • Mr. Frank J Scarcello, Vice President
              • Mr. Mark A Jacobson, President
              Contact Information

              Principal

              • Mr. Mark A Jacobson, President

              Customer Contact

              • Mr. Frank J Scarcello, Vice President
              • Mr. Mark A Jacobson, President
              • Ms. Kelly Scarcello, Office Manager
              Additional Contact Information

              Fax Numbers

              • (602) 508-9482
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/16/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              For the price of the ************* paid including freight and shipping for $1971, it should have been replaced with a new one as it either was delivered damaged or it was damaged on the install. In addition, there was gap at the bottom and side of the fire-rated door when installed. I had requested a new door to be installed due to the damage and poor installation job. Rather than order a new door, of which the vendor, ********, should have replaced free of charge since it arrived damaged, it was "repaired".The repair job is still poor and you can tell there was damage. Even though painting the fire-rated door might "fix" this, I shouldn't have to paint it to make it right. And when the threshold at the bottom was adjusted, there still was a slight gap and had to request to be readjusted again, I double checked this time before the manager left.I am requesting a new door to be ordered free of charge including the labor to install. The door arrived damaged.
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Renee B

              03/17/2023

              Excellent selection of windows and doors at their showroom to choose from and operate before you buy. Very professional staff and communication.

              Lasting Impressions Response

              03/21/2023

              Hi *****;Thank you for your comments. We appreciate your business.If we can be of help on any other home remodeling projects let us know.****

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              More Info on Local BBB

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