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Find a Location

Desert Blind and Shutter Repair has 1 locations, listed below.

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    Business ProfileforDesert Blind and Shutter Repair

    Window Coverings
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/8/2016

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers window covering repair services.

    Business Details

    Location of This Business
    8050 N 19th Ave Ste 181, Phoenix, AZ 85021-5160
    BBB File Opened:
    11/3/2016
    Years in Business:
    9
    Business Started:
    4/24/2015
    Business Incorporated:
    4/24/2015
    Accredited Since:
    11/8/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Desert Blind And Shutter Repair LLC
    Business Management
    • Mr. Heath Eisweirth, Member
    Contact Information

    Principal

    • Mr. Heath Eisweirth, Member

    Customer Contact

    • Mr. Heath Eisweirth, Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/16/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On October 25th, 2022 my wife and I had Desert Blind and Shutter Repair (***** is the owner's name) to the home we had just moved into, to repair a blind in our master bedroom that was broken and could not be rolled up using the attached pull string on the blind. The sliding glass door that this blind was covering is the only natural light source in the room. ***** replaced the clutch on the blind and it was working. The next morning I went to open the blind, heard a loud click and it would not roll up. I contacted ***** on 10/28 and he said he was out of the clutches needed. He offered to come out to my home on 11/1 to replace the existing mechanics/clutch with another type he had available. No show, no call. I got in touch with ***** on 11/4 and he apologized saying that he'd been sick. In the interim, we had no ability to get sunlight in our bedroom and decided that we didn't love the blind so we took it down. I explained this to ***** during that conversation and he said that our decision was actually going to save him money by not having to install the new hardware and that he would refund me the $108.50 by mailing me a check. Three weeks went by and no check. I contacted ***** via text on 11/25 to ask about it and he said he'd mailed the check the day after we last spoke. I then told him he should cancel that check as it may have gotten into the wrong hands. He said he would do that and offered bring cash to our home and leave it in a location we agreed on the next time he was in our area (*********************) and that he would let me know when he'd done that. Over two weeks went by and no contact from him. I sent ***** a text on 12/12 inquiring about the money, offering that he could Zelle or Venmo the refund to me if those were more convenient options. I have yet to hear from him. I went on to the ************ of Contractor's website to file a complaint but it seems he is not licensed with them and the BBB is the only recourse I have to get my money back.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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