Customer ReviewsforArcadia Solar

My solar system has not been producing energy.I have called all the possible numbers and emails and no one answers me.A month ago I received a call that they were going to assist me and so far it has not arrived. I went to the office and it is as if everything had gone away from there.PD. Under my consent 0 stars out of 5

We were subcontractors for Arcadia Solar. We completed work for them on a main panel upgrade. We send pictures on our completed work, and they confirmed that they will send us our payment. On 12/11/2023 the job was completed. It is now 2/26/2024 and we have not received payment. We have called ************************************ and have been given the run around. The past 2 weeks we have been getting ignored. There is no response.

So my inverter has failed once again! This is the second inverter that has failed on my system in less than 2 years and the only thing I got told was the inverter they use is the best product out there, well the best product or any product except for cheap products fail on a consistent basis. I asked the service department what the lifespan of these inverters was and he couldn't tell me. For the last inverter that failed I had to wait multiple weeks for the new one to be delivered and Arcadia installed it when it came in, luckily it was in the winter so we only paid one month to NV Energy. Now my current inverter has also failed and I am paying over $300 plus the solar loan when I talked to customer service this time they said they do not do the installation on warranty items so now I have to wait another week after I receive the inverter for someone to contact me from I am not sure where to set up the install so I might end up paying another $330 energy bill. The reason to get solar is to reduce the cost of your energy bill if I had known this would be a consistent problem I would of just not gotten solar panels.

I got my solar system in Aug 2019 and the process was upfront, honest and convenient. **** was my sales Rep and he was great at communicating from start to finish. I still love my system and would highly recommend anyone to Arcadia if you're looking for a straightforward Solar energy company. P.S.They also re insulated my attic, sealed my vents and gave me smart home upgrades to make my older home more efficient. A+ in my book.

Good people. Honest business. I plan to do business with them in the future.