Customer ReviewsforFOR Energy

The representatives communicated well, and were on time for the initial visit. We agreed to have some work done to seal our ducts, restrap flexible ductwork to improve flow, and replace grates for air return. We were told if they were unable to complete any part of the job especially being able to access the attic and get to the ductwork, they would refund the work they were unable to do. The workers who came to do the work were not able to access the attic to fix the lines the reps took pictures of on the first visit. A refund was refused stating they really don't bill for strapping. It was clearly included in the description of what we were being billed for in addition to the verbal at the initial appointment. Very disappointed.

*****, we are sorry about this experience. Occasionally there's an issue with accessibility between the front end pictures and the guys getting there to do the work. We want to make sure our team stays safe and isn't put in a situation where drywall may be damaged due to the tight space. We do spell out duct strapping because if it's in need and our team is up there, they do it- but it's not something we charge for. I will be taking this feedback directly to my team so we can try to catch these issues on the front end. If you need anything, please do not hesitate to call our office at ************.

I hired For Energy for duct sealing and energy efficiency evaluation, but the outcome was highly disappointing. The sales process was deceptive, starting with an inflated quote and a manipulative contract clause requiring a social media post for a discount, disguised as a same-day sign-up incentive.The scheduling was poorly handled, with workers arriving unexpectedly early. The initial assessment revealed my ducts were too leaky for the promised treatment, a fact overlooked during the sales consultation. Despite knowing my attic was recently insulated, the workers claimed they couldnt proceed with the job due to access issues. This left me with a misaligned and improperly reattached HVAC intake grill.Compounding the frustration, their negligence during the pressure test caused a mess in my living room, as soot from an unsealed fireplace was scattered everywhere. The companys lack of attention to detail was appalling.To add insult to injury, they charged me for half the work despite accomplishing nothing. Their offer to fix the grill felt like a hollow gesture, given their track record in my experience.It's clear that this company prioritizes their growth over customer satisfaction and quality of work. I regret hiring them and caution others against making the same mistake.

*****, I am terribly sorry for the experience you had with my company. I can assure you, this is not the typical experience. Unfortunately, sometimes when we pressurize the duct system to seal it, we discover larger holes or leaks are impossible to get to via Aeroseal. It's not ideal for anyone so we move on to alternative methods to get the same result.On the Pay it FORward program, it is a discount we pass along to our customers in exchange for spreading the word about the good work we do. I know that's not what you experienced and I'm sorry. I can promise, we are focused on getting things right more than we are growth.If you will allow us to realign that grille and do some cleanup, we are happy to. Please call our office and speak with ****, ************.Again, I am sincerely sorry for how the project went. That's not how we conduct ourselves. When hiccups happen, we are always willing to fix it.