Business ProfileforWe Fix Ugly Pools

I left a previous review on ****** but ran out of room. But basically this company has been so unprofessional. We have tried reaching out to them for the past 2 weeks. I called them today and got the same response about getting back to us in 24 hours which no one ever does. It's retaliation from the project manager because we don't want them to do the rest of our backyard instead we just only want them to do our pool which we have paid for and they haven't touched it since doing the lighting feature. I appreciate them doing it in the time that they did it but to not work on our pool because we can't afford your price for the rest of the yard is outrageous and cruel. I'm trying to find a solution. *** the Project manager is by far the most unprofessional person I have ever met. He was cool at first but as soon as I told him that we didn't need them to do anything else but the pool, he went to threats as our pool wouldn't be done until December 1st. And he even went as far as to say my feelings were hurt. Who says that to a paying customer. I guess he was sent home for the day by the owner. He calls me 15 mins later after me and ***'s conversation which he says was on a recorded line. The owner ***** then proceeded to take up for *** and say that *** did nothing wrong with the exception of some things he said. But yet you had to send him home. When I asked him about *** basically threatening the finish of our pool, ***** said well *** is the last one you should wanna pass off.....ARE U KIDDING ME. So at that point I knew if he agreed with that behavior, I knew exactly what kind of company I was dealing with. I just want them to complete our pool and be done with them. Project is almost finished and we have paid everything. They can give us a refund from our last payment and we can find someone else to finish the job