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Find a Location

Barnet Dulaney Perkins Eye Center has 27 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Barnet Dulaney Perkins Eye Center

      63 S Rockford Dr Ste 220 Tempe, AZ 85281-6226

    • Barnet Dulaney Perkins Eye Center

      4800 N 22nd St Phoenix, AZ 85016-4701

    • Barnet Dulaney Perkins Eye Center

      855 S Dobson Rd Ste 1 Chandler, AZ 85224-5719

    • Barnet Dulaney Perkins Eye Center

      5250 E Southern Ave Mesa, AZ 85206-2747

    • Barnet Dulaney Perkins Eye Center

      14239 W Bell Rd Ste 216 Surprise, AZ 85374-2482

    Business ProfileforBarnet Dulaney Perkins Eye Center

    Optometrist
    Multi Location Business

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Department of Justice v. Barnet Dulaney Perkins Eye Center

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    On January 17, 2023, Barnet Dulaney Perkins Eye Center entered into a Consent Decree with the Department of Justice. The consent decree settles allegations that the business violated the Americans with Disabilities Act (ADA) by refusing to provide patients with disabilities the transfer assistance they need. Under terms of the consent decree, the business will not discriminate against individuals on the basis of disability in the full and equal enjoyment of their goods, services, facilities, privileges, advantages, or accommodations. The business will deposit the sum of $725,000 in an interest bearing account, to compensate individuals with disabilities who claim in good faith they were harmed by the business. The business must also pay monetary relief in the amount of $225,000, and pay a civil penalty in the amount of $50,000. The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.

    This action is final.

    At-a-glance

    Customer Reviews

    1.31/5stars

    Average of 32 Customer Reviews

    Customer Complaints

    52 complaints closed in last 3 years

    15 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Barnet Dulaney Perkins Eye Center has 27 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Barnet Dulaney Perkins Eye Center

        63 S Rockford Dr Ste 220 Tempe, AZ 85281-6226

      • Barnet Dulaney Perkins Eye Center

        4800 N 22nd St Phoenix, AZ 85016-4701

      • Barnet Dulaney Perkins Eye Center

        855 S Dobson Rd Ste 1 Chandler, AZ 85224-5719

      • Barnet Dulaney Perkins Eye Center

        5250 E Southern Ave Mesa, AZ 85206-2747

      • Barnet Dulaney Perkins Eye Center

        14239 W Bell Rd Ste 216 Surprise, AZ 85374-2482

      Location of This Business
      63 S Rockford Dr Ste 220, Tempe, AZ 85281-6226
      BBB File Opened:
      4/1/1985
      Years in Business:
      39
      Business Started:
      4/1/1985
      Business Incorporated:
      8/19/2020
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Barnet-Dulaney-Perkins
      • Barnet Dulaney Perkins Eye Center PC
      Business Management
      • Mr. Scott Perkins, Owner
      • Mr. Chris Bird, Vice President of Marketing
      • Ms. Janice Miers, Sr. Dir Quality & Corp Compliance
      Contact Information

      Principal

      • Mr. Scott Perkins, Owner

      Customer Contact

      • Ms. Janice Miers, Sr. Dir Quality & Corp Compliance
      Additional Contact Information

      Fax Numbers

      • (602) 508-4700
        Primary Fax

      Customer Complaints

      52 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/21/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      On 9/25/2023 I went to BarnettDelanyPerkins eye center at ******** and ************* for and examination for new computer glasses. During that exam the doctor noticed high eye pressure and ran further tests then referred me to my Glacoma specialist at the **************** The bill for the eye exam including the refraction should have been billed to the eye/glasses coverage of my ****************** Advantage plan and all medical to the medical portion of that same insurance. BDP improperly billed the refraction to my medical and UHC Advantage refused payment as it was billed to the wrong plan. BDP has maintained that it was billed properly because a medical condition was found and all charges would then be billed medical. *** says otherwise and maintains that BDP incorrectly billed this charge. THIS LEAVES ME WITH THE CHARGE as BDP refuses to bill this properly and in-fact ****** told me in a phone call "this is coded correctly" and there is nothing we can do about it. I have tried called the person responsible for billing at the 51st ********** (*****) and to date no one has returned my call. This charge is billed incorrectly and I am finding that no one at BDP will assist in getting this corrected. On top of that the people in billing at the *************** are condescending and rude.
      Read More

      Customer Reviews

      32 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Andrew S

      1 star

      04/04/2024

      Barnet Dulaney Perkins Eye Center: This place is a total scam. Seems nothing was covered by insurance (a procedure that should have been covered 100%). Lots of 'extra' visits pre and post surgery, to collect more co-pays and more miscellaneous fees. (Appointment that could've happen in one visit - not spread out over 5 separate visits).1st Cataract surgery was botched - leaving me with a huge issue in my eye. A 2nd surgery was required to correct that WAS NOT COVERED BY INSURANCE AND HAD TO PAY FOR THE ENTIRE 2nd SURGERY OUT OF POCKET. A mistake they made.Post surgery - I was continuously invoiced by their billing department - items that should have been covered by insurance. After FORCING them to talk to my insurance company directly, they admitted they were too busy too handle the situation. My insurance FINALLY got them to drop the excessive charges - after multiply attempts. This company prays on elder patients and is a humongous scam. Shame of them and the medical insurance condition in general.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

      BBB reports on known marketplace practices.

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