25 Customer Reviews
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Review from Spencer G
5 stars07/27/2023
I had a problem with the purchase of a chair and ottoman I made at Copenhagen Furniture in *******. The chair did not swivel. When I contacted ***** at the store she arranged for a replacement of a similar chair but with a pedestal base and allowed me to retain the existing chair until the new chair arrived. I could not have been more pleased with the manner in which I was treated. It is such a pleasure to do business with a company that is honorable and makes customers feel special. Thank you *****.****** G
Copenhagen Imports Inc Response
07/28/2023
Dear ******************,My name is *********************, President/CEO and one of the family member owners here at Copenhagen.I can't thank you enough for you taking the time to review us with the BBB. I understand that we had an issue with how the first chair swiveled and I'm please to hear that ***** was able to find you a model that moved more easily. Here at Copenhagen we always put the customer first and even though little issues like this come up from time to time, we're pretty darn good at making things right.Again, thanks for the kind words.My Best,*********************Review from Joe K
5 stars02/07/2023
Excellent service and lots of choices. We would return again. Also liked the prompt delivery!Copenhagen Imports Inc Response
02/08/2023
Dear Joe, Thank you very much for taking the time to voice your positive opinion about Copenhagen here on the BBB website. it is very much appreciated. Best regards, Jens HansenReview from John C
5 stars01/29/2023
I have done business with Copenhagen Furniture for almost ***************************************************************************************************************************************************** the store. Very satisfied and I highly recommend Copenhagen.Copenhagen Imports Inc Response
01/30/2023
Dear ******************,Thank you for taking the time to express your positive opinion about our company on the BBB website. We really appreciate you sharing this with us. I hope that we can continue to service your furniture needs far into the future. We're always here for you.Best regards,*********************Review from Katherine V.
5 stars12/08/2022
The ******,***** Copenhagen is a fabulous high quality furniture store. The modern designs are elegant and they have a wonderful selection to suit all tastes. The staff is very friendly and helpful. And they have a stellar return policy in case youre not satisfied with how your purchase looks/fits into your home. I purchased a beautiful walnut dining table and I just love it! Ive gotten many compliments on it from my guests. I highly recommend shopping at Copenhagen when considering purchasing modern furniture fir your office or home!Copenhagen Imports Inc Response
01/30/2023
Dear *********,First let me apologize for the slow response to your comments, but I was traveling when you sent this very kind review in to the BBB and I prefer to answer these personally. I can't tell you how much all of us here at Copenhagen appreciate folks like yourself who take the time to share your positive experiences. I hope you'll allow us to continue servicing your furniture needs in the futre. Thanks again!Best regards,*********************Review from Laureen H
5 stars08/02/2022
Excellent selection of fine furniture. The service was very low pressure and the staff was helpful.Copenhagen Imports Inc Response
08/10/2022
Dear Lauren,Thank you so very much for your kind review on BBB.We very much appreciate you taking the time.Regards,*********************Review from Robert J
5 stars08/01/2022
Knowledgeable and professional sales people. Beautiful and high-quality furniture. Great place to shop for furniture.Copenhagen Imports Inc Response
08/10/2022
Dear ******,Thank you very much for taking the time to offer your kind review at BBB.It is very much appreciated.Best regards,*********************Review from Marianne M
5 stars07/07/2022
I recently purchased a desk, credenza and rolling file. Beautiful items and well built. At the time of my purchased I informed the sales lady that there would be an issue in getting the large desk around the corner and into my home office.I was pleased that they made an exception and the desk was delivered unassembled. The 2 delivery men were very courteous and put the desk together quickly. They also took the extra couple minutes to lift the credenza off my wood floor so I could put scratch pads under the legs. I have received numerous compliments on the furniture and I am very pleased.Copenhagen Imports Inc Response
08/10/2022
Dear ********,Sorry about the late response! Please let me thank you for taking the time to write your positive review on the BBB website. It is very much appreciated.Hopefully we will see you back a Copenhagen store in the near future.Best regards,*********************Review from Marlene L
5 stars07/02/2022
Great experience. Staff is friendly and helpful. Items delivered as promisedCopenhagen Imports Inc Response
08/10/2022
Dear *******,Thank you so much for leaving this positive review with BBB and i do apologize for my late response. Thanks for your business and we hope to see you soon again!Best regards,*********************Review from Theresa C.
5 stars05/27/2022
Outstanding shopping experience! The salespeople and the men who delivered were very friendly and helpful. We couldn't be happier with the quality of the items we purchased.Copenhagen Imports Inc Response
08/10/2022
Dear *******,I have to apologize for this very late response to your review. I try to get to all of these, but this one fell through the cracks! Sorry!Thanks so very much for taking the time to leave your positive review on the BBB site. Your time is very much appreciated.Best regards,*********************Review from PAUL W
5 stars05/19/2022
Sales Personnel, ********** were awesome. They are great assets to Copenhagen. If one needs information and help, both of them would be great contacts.PWCopenhagen Imports Inc Response
05/20/2022
Dear ******************,Thank so very much for the kind words! I will be sure that our ********** showroom manager sees this and shares it with both TJ and *****.Best regards,*********************, Pres/CEO
Customer Review Rating
4.96/5stars
Average of 25 Customer Reviews
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