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Dynamic Door Service has 1 locations, listed below.

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    Customer ReviewsforDynamic Door Service

    Door Repair
    View Business profile
    View Business profileBBB accredited business

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    4 Customer Reviews

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    • Review from Kimberly H

      1 star

      01/10/2024

      *******, ****, and **** are awesome! They worked on my home garage door, as well as repaired our office garage door. They were fast, communicative, and affordable.
    • Review from Christine L

      1 star

      03/24/2023

      What a joke. One day I waited the entire day for a serviceman to show up. Didn't happen! The guy showed up the next day.... fixed nothing. Told a lady by the name of *** in the office, I was racist, rude and they will never be back to my home........ Wow, I am NOT racist! I have 125 employees that work for me and they come in all shapes, colors, and ages and I am proud of all of them. Do NOT hire this company, they are worst ever!!!!
    • Review from Andrea H

      1 star

      06/18/2022

      This company is awful and once was reputable under previous ownership. We were never given a quote about the cost of the service and were surprised when the cost was almost double from when we had a bigger job done in 2020. I spoke with the owner who blames me for not specifically telling him I needed a quote and stated prices went up 327% since Dec 2021, his guys drive ****** dollar trucks and that is why his prices are so high. He states the previous owner worked from his house and was not a real company as to why his company justifies price gouging. The owner was extremely condescending and rude. We had to call and remind him our job was pending, it was done 2 days late and the service he promised was not completed. I will never use this company again.
    • Review from Robert W.

      1 star

      02/12/2022

      Door looks great but replacement of ************* and weatherstrip on two doors ( just needed one repaired) shouldn't cost $919. Please watch out if you deal with this company.

      Dynamic Door Service Response

      02/17/2022

      ******, We do appreciate your feedback. I'm sorry you feel the way you do; but confused as to your frustration. You, the customer, showed me the door issues and thought that you may need to replace the doors because of wood ****. After I looked at the door that leads into the bathroom I recommended to remove the remaining part of the door frame stops and replace the sides along with all the seals. When I was there, you could slide your fingers through the door all the way up and down the sides. I did say we can fix this and it would buy you some years instead of replacing the door, which would save a long lead time and a few thousand dollars - you agreed. The other door leading to the garage from outside had wood **** and didn't seal either. I recommended to install new seals and I did have to nail the jambs back together along with the seals to make sure they stayed. Before I left, I informed you of the price of ****** and I would collect the additional service call when I returned. You were happy with that. I then had a complete set of stops made by a trim company and replaced all of the stops and not just the sides to make sure everything was as perfect as possible and looked great... I DO APPRECIATE THE COMMENT OF HOW EVERYTHING WAS DONE GREAT! We are a true door company and a craftsman at what we do. We have a building, trucks, and employees. We are not a handyman company where the work is not to standard and we take the extra steps to do our best with integrity and ethics! I do understand none of your complaint is about our work, just our price.... What you don't see is I had over 5 hours into your job with job check, getting materials, drivetime, and performing the work. Thank you for your honesty of the quality of work. All prices were stated up front and clearly. I was able to save you 3-4 thousand dollars on buying new quality doors. Since you don't live here full time, that eliminated lead times and the inconvenience of getting new doors installed. We are not the cheap guys in town by any means. We do it right and give you choices. We also educate the customer along the way. We do our best to give great service and a great product - which we did here. Thank you again and we do appreciate you!Can you make it a 3 star review at least!!!

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