ComplaintsforM&M Auto Repairs
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Complaint Details
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Initial Complaint
07/23/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I took my car to ***** auto for an electrical drain, Brakes, and Radiator fan replacement. I told him I didn't want to fix anything until I could find the drain because any electrical components would be compromised if that was not fixed. **** proceeded to tell me that he couldn't fix the drain unless he replaced my alternator, thermostat, oil leaks in the motor, suspension and a few other things. basically telling me the car was unsafe unless i got these things done. I authorized him to do the repairs at $3200 total. He then told me that he would be able to do it at that price, but it's just an estimate When i finally picked my car up from him, he gave me a new price of $3779.94 he said that he did some ac work and added hood shocks.. I did not authorize any of that work to be done and now hes refusing to give me an invoice or a warranty on the work. not even a month later and the vehicle will not start, the drain is back and he put a lien on my car
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Contact Information
15612 N 32nd St Ste 7
Phoenix, AZ 85032-3859
Business hours
Today,8:00 AM - 6:00 PM
MMonday | 8:00 AM - 6:00 PM |
---|---|
TTuesday | 8:00 AM - 6:00 PM |
WWednesday | 8:00 AM - 6:00 PM |
ThThursday | 8:00 AM - 6:00 PM |
FFriday | 8:00 AM - 6:00 PM |
SaSaturday | 9:00 AM - 2:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.