ComplaintsforKorean Auto Imports International
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Complaint Details
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Initial Complaint
11/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a rear emblem for my son's 2013 Kia *** 5 door hatchback. Though they assure you they know the size you need it was totally wrong. the rear emblem is smaller than the front. The emblem should be only as big as the black interior of the front emblem which is the one they sent. It should be approx. 11.4CM by 5.72CM. I have repeatedly sent emails, to the various emails they suggest you use to contact them and their online chat. They have never answered a single one. I have been trying to rectify this since 10/16/2022. In addition, I requested a chrome finish with a black interior and the one that was sent was stainless steel. It is a shame the emblems are well made but has the wrong finish and size.Initial Complaint
02/21/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Placed order on February 7 2022 .. Order number #***** .. As of Feb. 21 have no merchandise and business does not return communication via chat and email .. They have no contact phone number.. They have already taken my payment and I have no merchandise !!Initial Complaint
02/11/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered some items that have come, and I dislike the quality, and don't believe they will work as intended. I sent some messages to customer service almost a week ago, no response. I also filed the items for a return several days ago, gotten no response on that front either. I would like my money back, or equivelant.My order number for them is #*****, valued at $132.84
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.