ComplaintsforCanyon Creek Village Apartments
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Complaint Details
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Initial Complaint
03/08/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
March 1st, 2023 This business goes by REVEAL APARTMENTS, they would not accept my rent payment amount $1855.87 because they decided to close an hour early on the day tenants submit rent and the online payment portal was not working. The management is known for lack of coordination in the past Reveal in December 2022 and demanded the late fee paid, we had to advocate for ourselves to resolve issue. Today, right now I had to provide documentation to prove I paid my rent on March 1st because they lost paperwork because they closed early, and demand I pay late fees. I was able to provide documentation to avoid the charges, I'm at my **** end with this business. Reveal apartments has not improved my quality of life and does not meet my needs to live in peace. I need support because doing this alone is challenging and stressful.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.