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Find a Location

AAA Arizona Inc has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AAA Arizona Inc

      7422 W Thunderbird Rd Peoria, AZ 85381-5037

      BBB Accredited Business
    • AAA Arizona Inc

      4046 E Greenway Rd Phoenix, AZ 85032-4749

      BBB Accredited Business
    • AAA Arizona Inc

      19802 N R H Johnson Blvd Ste 141 Sun City West, AZ 85375-4560

      BBB Accredited Business
    • AAA Arizona Inc

      4040 W Ray Rd Ste 2 Chandler, AZ 85226-7255

      BBB Accredited Business
    • AAA Arizona Inc

      4126 E Valley Auto Dr Mesa, AZ 85206-4601

      BBB Accredited Business

    Business ProfileforAAA Arizona Inc

    Roadside Assistance
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 35 Customer Reviews

    Customer Complaints

    50 complaints closed in last 3 years

    18 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/1983

    Years in Business: 97

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers auto, life and property insurance services.

    Business Details

    This is a multi-location business.

    Find a Location

    AAA Arizona Inc has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AAA Arizona Inc

        7422 W Thunderbird Rd Peoria, AZ 85381-5037

        BBB Accredited Business
      • AAA Arizona Inc

        4046 E Greenway Rd Phoenix, AZ 85032-4749

        BBB Accredited Business
      • AAA Arizona Inc

        19802 N R H Johnson Blvd Ste 141 Sun City West, AZ 85375-4560

        BBB Accredited Business
      • AAA Arizona Inc

        4040 W Ray Rd Ste 2 Chandler, AZ 85226-7255

        BBB Accredited Business
      • AAA Arizona Inc

        4126 E Valley Auto Dr Mesa, AZ 85206-4601

        BBB Accredited Business
      Location of This Business
      7422 W Thunderbird Rd, Peoria, AZ 85381-5037
      BBB File Opened:
      4/1/1974
      Years in Business:
      97
      Business Started:
      4/1/1927
      Business Incorporated:
      4/9/1927
      Accredited Since:
      6/1/1983
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • AAA Arizona Auto Club
      • AAA Arizona Automobile Association
      • Arizona Auto Association
      • World Travel Agency
      • AAA Roadside Assistance, LLC
      • AAA World Travel
      • AAA of Arizona
      • AAA Auto Glass
      • AAA Mobile Auto Glass
      • AAA Insurance
      • Arizona Automobile Association, Inc.
      • AAA Auto Repair
      Business Management
      • Mr. D. James McDowell, Chief Executive Officer
      • Mrs. Connie Manning, Branch Manager
      • Ms. Lakshmi Pal, Associate
      • Mr. Brad Oltmans, Vice President
      • Mr. John Walter, Vice President
      • Mr. Clay Creasey, Director
      • Mr. Tim Condon, President/CEO
      • Ms. Kamili Moreland, Director/Secretary
      Contact Information

      Principal

      • Mr. Brad Oltmans, Vice President
      • Mr. Clay Creasey, Director
      • Mr. Tim Condon, President/CEO

      Customer Contact

      • Mrs. Connie Manning, Branch Manager
      • Ms. Lakshmi Pal, Associate
      • Mr. Brad Oltmans, Vice President
      • Mr. John Walter, Vice President
      Additional Contact Information

      Fax Numbers

      • (602) 277-1194
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      50 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/06/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Appointment AAA Auto Repair Center, November 15, 2023, 1pm. Diagnostics Testing, cost $169., for "Check Engine Light ON"....despite car driving perfectly *************** found Code P0011, day before. *** said it could be a multitude of reasons or nothing but a bad sensor! After Diagnostics and multi-point inspection performed, AAA Repair ************ Solenoids need replaced and oil change required to do it; Cost $564.91, $169 diagnostic to be applied! I agreed! Left car overnight for repair, picked up November 16th, late afternoon and drove directly home. Next morning, started car and "Power Surge occurred"( all the lights came on, loud noise, then driver side window wouldn't go down)....then car hesitated to start! Took car back to AAA Auto Repair. Before examining car, manager ******************* (screaming in my face) immediately refused responsibility for problem before inspecting it!! After 20 min, ***** and tech looking under ****, he said diagnostics showed 3 codes for bad battery, less than 20%! Battery was not diagnosed as BAD, during $169. testing...only after new Solenoids caused Power Surge.....the fault of AAA Repair!! ******* resolution- to SELL me NEW BATTERY! I declined! It was their fault!! Clearly, my battery was not diagnosed as bad November 15 & 16th!! Drove home immediately, car left in my garage while I made multiple attempts to contact AAA customer service! Ultimately, November 19th, car dead! Got jump start, drove to Auto Zone and bought new battery $244.34, and realized upon opening hood, AAA broke off Windshield Fluid Reservoir Cap! November 27, replaced cap $11.94. November 14, I added windshield fluid at Auto ***** ***** intact, not broken!! Also, engine fumes permeate inside car since leaving AAA Repair!! I want reimbursement for ************** and I want fumes gone! After recently reviewing AAA repair paperwork, tech statement leads me to believe, AAA Auto Repair SOLD ME UNNECESSARY WORK!? CAR STARTED AND DROVE FINE, w engine light ON!
      Read More

      Customer Reviews

      35 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Larry H

      5 stars

      04/13/2024

      Driver ****** towed my ********************** 4/11/2024 very courtesy driver and knowledge of towing cars my power steering went out and he drove the car up on.the tow truck fir me respecting me as a senior .citizen very good sense of humor to . Thank you ****** for your great service to towing my crown ******** good job .

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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