Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Trucks Only has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Trucks Only

      550 S Country Club Dr Mesa, AZ 85210-2324

      BBB Accredited Business
    • Trucks Only

      3110 E Bell Rd Phoenix, AZ 85032-1923

      BBB Accredited Business

    Customer ReviewsforTrucks Only

    Truck Dealers
    Multi Location Business
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Info to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify that you are a customer.

    All fields are required.

    This is automatically determined using your first name and the first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    9 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Cruz L

      1 star

      02/28/2024

      Just want to say the this dealership is not honest at all! When you a vehicle or even after buying the vehicle! I will not recommend them to no one!
    • Review from Luis M

      1 star

      11/30/2023

      Awful place to do business. Do not come to trucks only, trying to buy a used vehicle. Ive taken my truck to trucks only all year to get it fixed. They have gave me a different answer for why its causing problems every single time Ive taken it in. Ive had all oil changes done on time have all my paperwork on the truck and they declined my lifetime motor warranty and have not been able to fix the truck. They have only worked around the problem just to get it back on the road for a couple weeks. They kept the truck for 2 months when it was suppose to get a new engine and never put anything in, never received a detailed invoice on any of there work. Now Im taking it this weekend and they want to charge a 150$ diagnostic and will be a couple days before they begin looking into it. Im beyond tired of all the managers and workers there. They will try and fight and argue over the phone and think its funny. Very unprofessional. 3 years ago it was not the same business it is today. Do not spend your money here, fraud warranty, fraud work, and very rude managers. I will definitely be filing a complaint with the better business bureau.
    • Review from Nathan H

      1 star

      09/16/2023

      I bought a van from trucks only and it pulls to the right we discussed this and thay signed a piece of paper saying that they would fix this if I bought the truck so I bought the *********** also bought an expensive warranty from them. Ive been back five times and it is still not fixed.
    • Review from Melissa D

      1 star

      06/28/2023

      Apparently "out the door" pricing means something different here. We negotiated an "out the door" price but when we sat down to sign paperwork that amount was $5,000 higher than what was negotiated. Basically, they don't honor their own verbal agreement and they absolutely refuse to come down off of the listed "no haggle internet price". Then there is the financing. I had my own financing but they said they could get me a better interest rate so I let them do in house financing, ended up with almost 2% higher interest rate on a loan for 2 years longer than what I had from my bank!
    • Review from Jody M

      1 star

      04/19/2023

      We have never had such an awful experience. Our truck has been in the garage more than we've been able to drive it. Would not recomend doing business here.
    • Review from Adam C

      1 star

      04/11/2023

      Not a fan, took my truck in for a sensor issue. They said was covered by warranty. Had my truck for a week, after I picked up the truck I drove it to work and the same trouble code came in. So I took the truck to a closer shop, they showed me the sensor that was not new and was not replaced. This shop fixed my truck in less than 24 hrs. I paid out of pocket and want trucks only to pay for what they said that they fixed. When I called they said they would not be willing to do that and that I need to bring the truck back to them. I dont have time to have it gone for another week. Its already fixed by a different shop and now I think trucks only should cover the bill for the work they said they did.
    • Review from Karla M

      1 star

      03/25/2022

      So many beautiful lifted vehicles but BEWARE OF THIS BUSINESS. They have cheap lift kits and the warranty is a fraud. Did you know once you lift your vehicle more than 4 in, it is no longer covered by the warranty? Of course not, and they still want to sell you the extended warranty.I had an issue with my lift kit and Chevrolet suggested I speak to a manager at this location to help me with my repair costs. He even called the manager to ask him to take responsibility for selling me a truck with a defective lift kit. I decided to go in person but the moment I walked in, the raunchy so called manager began to insult me,belittle me, and criticize my driving. I would have been ok with a simple apology, but instead he was rude and very unprofessional. Foolish man. Doesn't he realize that now a days businesses do better on good reviews. Don't spend your money here or you will regret it!!!!
    • Review from Miranda

      1 star

      11/19/2021

      I bought a Jeep Wrangler from them. I flew across the country 3 thousand miles and drove it home. Although I did make it, it has had a check engine light on since. Cost me thousands of $$ and still cannot resolve the issue. It came with an engine warranty lol ya right they denied my claim!!! Buyer beware this place throws big tires on JUNK!!!! Sign and drive away and you will regret it !!!! Should have read all the negative comments first not sure how they claim they have an A+++ BBB credit rating read all the reviews yourself !!!
    • Review from Charlie M

      1 star

      05/07/2021

      High priced junk. Do yourself a huge favor and avoid these people at all cost. That's what how it will end for you...with cost. Lost work days, lost money, lost sense of wellbeing and a whole heap of troubles. They are about their bottom line and that is all. They are dishonest and their inventory is not as they say. If you want a reliable and "mechanically sound vehicle", go elsewhere.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.